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Windows 7 Recovery Image Download Service

(Downgrade from Windows 10 Pro [Preinstalled Model] )

Updated: August 3, 2017 

This page shows Panasonic support information for downgrading TOUGHBOOK and TOUGHPAD series from Windows 10 Pro (Preinstalled Model) to Windows 7.

This download will be available from Nov 1, 2016 to Oct 31, 2017.

This download is available from Nov 1, 2016 to Oct 31, 2018. [The period has been extended.]


As for detailed, we will update the Support Web page sequentially.

Please note that contents are subject to change without notice.


Introduction

This page shows Panasonic support information for downgrading TOUGHBOOK and TOUGHPAD series from Windows 10 Pro to Windows 7.

For the target models that can be downgraded to Windows 7, please confirm with the following [Model selection].

About the OS for which downgrading to Windows 7 is possible:

  • Windows 10 Pro (Preinstalled model)
    *The "Windows 10 Home" is ineligible.

Before you download Windows 7, please consider your PC operating environment and make an informed judgement.

Before downgrading to Windows 7, please make sure to confirm the following precautions and evaluation conditions. The tool may not operate properly if you downgrade without following the stipulated items set forth.

The downgrade procedure may take time depending on the network environment.
So we strongly recommend that you use a flat-rate broadband-line and you perform when you have enough time.

[Please read before downgrading to Windows 7]
Please prepare and check the reinstalling environment of your PC such as a recovery DVD or USB memory and backup media before downgrading to Windows 7.

If you have not created a Windows 10 recovery disk, please make sure to create one before performing the downgrade. You may not be able to create a recovery disk after the downgrade is complete.
Please refer to the “instruction manual guide” that is attached to the product for procedures on how to create a recovery disk.
(See here for the PDF version of the instruction manual)

Also please prepare the recovery media for the installation of Windows 7. The information on the media this service supports, refer to the following [Notes].

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Steps for Downgrade to Windows 7

Workflow

The following table shows the workflow of this service. Here “Tool” means "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" which is a support tool that is used for download and install when downgrading to Windows 7.
This tool needs ".Net Framework 4.5 (or later)".
Check cautions described in each section before operation.


  Step Contents
Create media for installation Windows 7 Step 1

Preparations for downgrade

  • Prepare unused media
  • Check free space
Step 2 Download the “Tool”
Step 3 Download the recovery data (for installation Windows 7) using the “Tool”
Step 4 Create the recovery media (for installation Windows 7) using the “Tool”
Install Windows 7 Step 5 Backup data
Step 6 Create the recovery media (for installation Windows 10)
* Unnecessary in the case of already created
Step 7 Install Windows 7 using the recovery media

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Notes

Panasonic does not compensate for any damage to operating environments or loss of data of a customer's PC.
Please be sure to back up any important data beforehand.

Create Windows 7 Installation Media
Prepare Unused Media

  • This tool supports DVD-R /+R/DVD-R DL (dual layer) /+R DL (dual layer). Blu-ray isn’t supported.
  • This tool also supports USB memory.
    <Restriction of the tool>
      If the size of the recovery data is more than 26 GB, this tool doesn't support USB memory.
      In that case, you can use only DVD for creating the recovery media.
  • Estimated number or capacity of the media is as follows.
    Media type Localized model     MUI model    
    DVD-R, DVD+R Up to 4 discs Up to 8 discs
    DVD-R DL (dual layer)
    DVD+R DL (dual layer)
    Up to 2 discs Up to 4 discs
    USB Memory * 16GB or more
    is recommended
    32GB or more
    is recommended
    Blu-ray Blu-ray isn’t supported.
    * Please make sure that all data will be erased.

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Product List for Windows 7 Downgrading

The target models for Windows 7 Downgrade are listed below.
Only the Windows 10 Pro Preinstalled Models.

[Model selection]

  Series name Detailed model numbers
TOUGHBOOK Series CF-20 [A/B/C/D] (mk1) CF-20[A/B/C/D]****[T/V]*
CF-31 [1/2/3/4] (mk5) CF-31[1/2/3/4]****[T/V]*
CF-33 [D/E/P/Q] (mk1) CF-33[D/E/P/Q]****[T/V]*
CF-53 [2/3/4/5/7] (mk4) CF-53[2/3/4/5/7]****T*
CF-54 [A/B/C] (mk1) CF-54[A/B/C]****T*
CF-54 [D/E/F] (mk2) CF-54[D/E/F]****[T/V]*
CF-C2C (mk2.5) CF-C2C****[T/V]*
CF-D1 [N/Q] (mk3) CF-D1[N/Q]****T*
CF-MX4E (mk1) CF-MX4E***T*
CF-SX4E (mk1 Asia model) CF-SX4E***T*
TOUGHPAD Series FZ-G1 [J/K/L/M/N] (mk3) FZ-G1[J/K/L/M/N]****[T/V]*
FZ-G1 [P/Q/R] (mk4) FZ-G1[P/Q/R]****[T/V]*
FZ-M1F (mk2) FZ-M1F****[T/V]*
FZ-M1ECF (mk2) FZ-M1ECF**TR
FZ-Q2 [F/G] (mk1) FZ-Q2[F/G]****[T/V]*
FZ-Y1 [C/D] (mk2) FZ-Y1[C/D]****T*

- eg. please read "CF-31 [1/2/3/4]" as the "CF-311, CF-312, CF-313 and CF-314 series".



  • Please note that when the version of the Trusted Platform Module (TPM) is 2.0, Windows 7 cannot be installed.
    The PC with TPM version 1.2 and the PC without TPM are eligible for this service.
    You can confirm TPM's version at [Control Panel]-[Device Manager]-[Security Devices].
  • Only for CF-33 [D/E/P/Q] and FZ-Q2 [F/G] model, you can update TPM firmware from 2.0 to 1.2.
    Then you can install Windows 7.
     » TPM1.2 downgrade tool for Toughbook/Toughpad series 
  • The models that are not listed above can not be downgrade.

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The "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
Windows 7 Downgrade Support Tool

What is the "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
It is a support tool that is used to download or install when downgrading to Windows 7. This tool needs to be installed “.NET Framework 4.5 (or later) ”.

Downloading "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
This tool can be downloaded from the following page.


Recovery Disc Creation Utility (Recovery Image Downloading Edition)


* Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the US and/or other countries.

* Other company names, product names or other names noted in this page are registered trademarks or trademarks of the respective companies.

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