Windows 10 Anniversary Update
Update from already been "Windows 10 November Update" PC

Updated: Dec 20, 2016 

All Windows 10 already been "Windows 10 November Update" PCs listed below are tested for Windows 10 Anniversary update and accept the update.
As for detailed, we will update the Support Web page sequentially.
Please note that contents are subject to change without notice.

Select the button and go to the corresponding page

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Product List for Windows 10 Updating

The target models for Windows 10 Anniversary Update are listed below.

[Model selection]

  • TOUGHBOOK Series:
    CF-19Z (mk8), CF-31 [1/2/3/4] (mk5), CF-53 [2/3/4/7] (mk4), CF-54 [A/B/C] (mk1), CF-AX3E (mk2),
    CF-C2C (mk2), CF-H2[P/Q/R/S] (mk3), CF-LX3 [E/J] (mk2 / mk3), CF-MX4E (mk1),
    CF-SX4E (mk1 Asia model)
  • TOUGHPAD Series:
    FZ-G1 [A/F/J/K/L] (mk1 / mk2 / mk3), FZ-M1 [A/C] (mk1), FZ-Q1 [A/C] (mk1), UT-MB5 (mk1),
    UT-MA6 (mk1), FZ-Y1[C/D] (mk2)

* eg. please read "CF-31 [1/2/3/4]" as the "CF-311, CF-312, CF-313 and CF-314 series" or

"FZ-G1 [F/J/K/L]" as the "FZ-G1F, FZ-G1J, FZ-G1K and FZ-G1L series".

Product models other than the above list is the Windows 10 Upgrade excluded.
Evaluation information, and does not support, such as Windows 10 compatible drivers.
Please use as it is without updating.

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Support Evaluation Information (Important Matters and Restrictions)

All PCs listed below are tested for Windows 10 Anniversary Update. There are some important matters and restrictions.

Important Matters

No. Target Model Target OS Target Operation Compatibility
1 All target Models Upgrade from Windows 8.1 / Windows 7 Update to Windows 10 November Update

For upgrade from Windows 8.1 / Windows 7 to Windows 10,
That "Important Matters" is also a target.

Please refer URL:
https://pc-dl.panasonic.co.jp/itn/support/win10ug_confirmation.html#topic01

2 CF-53 [2/3/4/7]
CF-AX3E
CF-C2C
CF-LX3 [E/J]
FZ-G1F
FZ-M1C
FZ-Q1C
Already been Windows 10 November Update Use Miracast connection

Please update the Video(GFX) driver as following "4463" version.

Please update to download from this URL:
https://pc-dl.panasonic.co.jp/dl/docs/073475

3 FZ-M1 [A/C/D/F]
with Barcode module
Already been Windows 10 November Update Setting in USB-HID POS mode

Barcode module setting related operations in USB - HID POS mode can not be performed.
The fixed program for this issue has been distributed by Windows Update since Oct. 2016. Please install it by Windows Update.

If you have set "USB-HID POS" mode accidentally, please perform the following steps.
[How to set to "USB-HID Keyboard" mode from "USB-HID POS" mode]

1) If "2D Barcode Key Emulator" is installed,

Please Disconnect the "2D Barcode Key Emulator".

2) Restart system

3) Right Click [Windows] Icon to open the

system menu.

4) Select and click "Command Prompt

(Administrator)" to open "Command Prompt"

5) Execute the following command

("-KEY" in upper case)

C:\Program Files (x86)\Panasonic\BCR_M_SET\BCR_Mode_Set.exe -KEY

# That means "Execute the Barcode HID Mode Setting Utility without display Dialog and set to USB-HID Keyboard"

4 CF-53 [2/3/4/7]
CF-54 [A/B/C]
CF-AX3E
CF-C2C
CF-LX3 [E/J]
CF-MX4E
CF-SX4E
Already been Windows 10 November Update Use Synaptics Touchpad

Cortana search windows may appear.
Please update the TouchPad driver as following "19.0.17.60" version.

Please update to download from this URL:
https://pc-dl.panasonic.co.jp/dl/docs/059455

5 CF-19Z
CF-31 [1/2/3/4]
CF-53 [2/3/4/7]
CF-54 [A/B/C]
CF-AX3E
CF-C2C
CF-H2 [P/Q/R/S]
CF-LX3 [E/J]
CF-MX4E
CF-SX4E
FZ-G1 [A/F/J/K/L]
FZ-M1 [A/C]
FZ-Q1 [A/C]
UT-MB5
UT-MA6
FZ-Y1 [C/D]
Already been Windows 10 November Update Wireless LAN

It can not be invalid effective switching of 802.11a. EAP-FAST / EAP-LEAP authentication profile of 802.1x can not be created.

How to repair the settings file of the "Intel® PROSet / Wireless Software"

1) Open [Programs and Features]

2) Select "Intel® PROSet/Wireless Software"

3) Click "Change"

4) Click "Repair"

6 CF-19Z
CF-31 [1/2/3/4]
CF-53 [2/3/4/7]
CF-54 [A/B/C]
CF-C2C (mk2)
CF-H2 [P/Q/R/S]
FZ-G1 [A/F/J/K/L]
FZ-M1 [A/C]
FZ-Q1 [A/C]
with EM7355
/MC7355(US) model only
Already been Windows 10 November Update Use Wireless WAN

Can not connect to Verizon network.

Please update the WWAN driver to later versions "Build4368 (6.18.4368.0002)".

Please update to download from this URL:
https://pc-dl.panasonic.co.jp/dl/docs/059456

7 CF-H2 [P/Q/R/S] Already been Windows 10 November Update Use Panasonic Dashboard

"Panasonic Dashboard" cannot change the "Enable" / "Disable" of "Touch input" and "Digitizer pen".
"Panasonic Dashboard" cannot display their correct status.

[How to set the "Enable" / "Disable" of "Digitizer pen"]

1) Open the "Device Manager"

2) Click the to [HID-compliant pen]

from [Human Interface Device].

3) Is in the [Driver] tab,

please click on the [Disable] / [Enable] button.


[How to set the "Enable" / "Disable" of "Touch input"]

1) Open the "Device Manager"

2) Click the to [HID-compliant touch screen]

from [Human Interface Device].

3) Is in the [Driver] tab,

please click on the [Disable] / [Enable] button.

8 CF-AX3E
CF-LX3 [E/J]
CF-MX4E
CF-SX4E
Already been Windows 10 November Update Use Touchscreen

It may not be possible to disable the touchscreen.

It is restriction. Panasonic are considering measures.

9 CF-AX3E
CF-LX3 [E/J]
CF-MX4E
CF-SX4E
Already been Windows 10 November Update Use Touchscreen

It may touchscreen mode can not switching.

It is restriction. Panasonic are considering measures.

10 CF-19Z
CF-31 [1/2/3/4]
CF-53 [2/3/4/7]
CF-54 [A/B/C]
CF-AX3E
CF-C2C
CF-LX3 [E/J]
CF-MX4E
CF-SX4E
with Synaptics fingerprint sensor
Already been Windows 10 November Update

EVE FA Standalone Application


Use Fingerprint

Unable to authenticate fingerprint for Microsoft account.

Please update to download from this URL:

https://pc-dl.panasonic.co.jp/dl/docs/067124

11 CF-19Z
CF-C2C
CF-H2 [P/Q/R/S]
FZ-G1 [A/F/J/K/L]
FZ-M1 [A/C]
FZ-Q1 [A/C]
with Tablet Button
Already been Windows 10 November Update

Tablet Button Uitility


Use Tablet Button

There is a case that user cannot set the setting of "Start a Program".

It is restriction in October 2016.
Please wait the "Windows Update" support from Microsoft.

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Restrictions

No. Target Model Target OS Target Operation Compatibility
1 All target Models Upgrade from Windows 8.1 / Windows 7 Update to Windows 10 November Update

For upgrade from Windows 8.1 / Windows 7 to Windows 10,
That "Restrictions" is also a target.

Please refer URL:
https://pc-dl.panasonic.co.jp/itn/support/win10ug_confirmation.html#topic02

2 All target Models
(with Intel® LAN Device)
Except CF-19Z,
CF-H2[P/Q/R/S],
FZ-M1 [D/F],
FZ-Q1 [A/C],
UT-MB5,
UT-MA6
Already been Windows 10 November Update Update to Windows 10 Anniversary Update

Please update Intel LAN driver as following "12.15.23.1" version.

Please update to download from this URL:
https://pc-dl.panasonic.co.jp/dl/docs/059450

3 All target Models
(Models with Wireless Switch)
Already been Windows 10 November Update Wireless Switch

Wi-Fi keeps OFF after turning on Wireless Switch.

The fixed program for this issue has been distributed by Windows Update since Oct. 2016.
Please install it by Windows Update.

4 CF-19Z
CF-31 [1/2/3/4]
CF-53 [2/3/4/7]
CF-54 [A/B/C]
CF-AX3E
CF-C2C
CF-LX3 [E/J]
CF-MX4E
CF-SX4E
FZ-G1 [A/F/J/K/L]
FZ-M1 [A/C]
FZ-Q1 [A/C]
UT-MB5
UT-MA6
FZ-Y1 [C/D]
Already been Windows 10 November Update

Dashboard for Panasonic PC Application


Setting Dashboard for Panasonic PC

The window opened in the [Resolution] tile is changed to [Customize your display].

To operate the resolution please click on [Advanced display settings] at the bottom.

with Camera models

There is a case of that the Camara device keeps [Enable] state when you set to [Disable].

It is restriction in October 2016.
Please wait the "Windows Update" support from Microsoft.
If you set to the Camera device is [Disable] before Microsoft support, please keep over 30 sec for the Camera device is [Enable] state.

5 CF-MX4E,
CF-SX4E
Already been Windows 10 November Update Realtek Sound driver

The volume of quieter sound becomes low.

Change Loudness Equalization from "disabled" to "enabled" at Speakers Properties.

1) Right-click speaker icon on the task tray and click

[Playback devices].

2) Double-click [Speakers].

3) Click [Enhancements].

4) Put checkmark on [Loudness Equalization]

and click [OK].

5) Click [OK] to close [Sound] window.

6 CF-31 [1/2/3/4]
CF-54 [A/B/C]
FZ-G1 [A/F/J/K/L]
FZ-G1 [P/Q/R]
FZ-M1 [D/F]
Already been Windows 10 November Update "Programs and Features"

When update to the Windows 10 Anniversary Update, Specific applications aren't displayed at "Programs and Features".
However Specific applications work correctly.


Specific applications aren't displyed, however applications work correnctly Please confirm PC Info Viewer.

Please don't uninstall those applications.

7 CF-C2C Already been Windows 10 November Update Use Bluetooth

Bluetooth keeps OFF.

Do not work functions(gray out) without "802.11a

Enabled/Disabled" in "Wireless Switch Utility".

Bluetooth disappears from

"Settings" -> "Devices"

  and

"Settings" -> "Network & Internet" -> Airplane

8 All target Models
(Already Windows 10 November Update has been completed)
Already been Windows 10 November Update

Camera Utility V3.08 or V3.09


Use Camera Utility

Camera Utility V3.08 or V3.09 somecase it cannot select the "MJPEG".

The fixed program for this issue has been distributed by Windows Update since Oct. 2016.
Please install it by Windows Update.

9 CF-H2 [P/Q/R/S]
FZ-G1 [F/J/K/L]
FZ-M1 [A/C]
FZ-Q1 [A/C]
with Wireless WAN
Already been Windows 10 November Update

Wireless WAN


Use Wireless Switch Utility

When WWAN is set to off, WWAN is turned on after sleep/resuming, restarting PC.

Please turn on/off WWAN by using OS Network Settings, without using Wireless Switch Utility.
(OS Network Settings)
[Start]->[Settings]->[Network & Internet]->[Airplane Mode]->[Cellular]

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