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  1. Category

    Title

    Model Number, Operating System (Model number for Option manuals), Language, Release Date, Index No.

  2. 1

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition) for Recovery Image Download Service - Windows 11 preinstalled model / Windows 10 downgrade model

    FZ-40[A/B/C/D] (mk1)

    FZ-55[A/B/C] (mk1)

    FZ-55[D/E/F] (mk2)

    FZ-55[G/J] (mk3)

    FZ-G2[A/B/C/D] (mk1)

    FZ-G2...

    All languages

    Feb 29, 2024

    No. 082258

  3. 2

    FAQ

    Windows 11 pre-install model information

    CF-33 [G/J/K/R/S/X/1/2/3] (mk2) CF-33 [T/U/4/5] (mk3) CF-FV3 [Y/Z] (mk1) CF-LV8 (mk1) CF-SV1...

    Nov 14, 2023

    No. 082257

  4. 3

    FAQ

    [Barcode] Support information for barcode reader settings

    [TOUGHBOOK]  CF-33[G/J/K/R/S/X/1/2/3] (mk2)  FZ-40[A/B/C/D] (mk1)  FZ-55[D/E/F]...

    English

    Apr 25, 2023

    No. 084446

    Download Now

  5. 4

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.04L10)
    - Windows 10 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-31 CF-31[1/2/3/4] (mk5) CF-31[6/7/8/9] (m...

    All languages

    Apr 25, 2023

    No. 079074

    Download Now

  6. 5

    FAQ

    Support information about restrictions on "Windows 10 November 2021 Update(Version 21H2) " pre-installed models.

    Installation type Model name Pre-installed model [Windows 10 N...

    Jan 10, 2023

    No. 082472

  7. 6

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    2D Barcode Key Emulator Update Program (V3.06L11A M00 (for Type-A))

    [TOUGHBOOK] CF-C2C (mk2/2.5) [TOUGHPAD] FZ-G1A (mk1) FZ-G1F (mk2) FZ-G1[J/K/L/M/N] (mk...

    All languages

    Dec 06, 2022

    No. 077278

    Download Now

  8. 7

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    System Interface Manager Update Program

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-33[A/B/C/L/M/N/V/W] (mk1) CF-33[D/...

    All languages

    Dec 06, 2022

    No. 077277

    Download Now

  9. 8

    FAQ

    Smart App Control (Windows 11 2022 Update or later)

    Panasonic TOUGHBOOK PC

    Nov 15, 2022

    No. 083712

  10. 9

    FAQ

    Support information about restrictions on "Windows 10 October 2020 Update(Version20H2) " pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 O...

    Feb 08, 2022

    No. 081358

  11. 10

    FAQ

    Support information for North American models with Emergency Notification Setting application pre-installed.

    CF-20[E/F/G/H] (mk2)  CF-20[E/F/G/H]*****M CF-31[6/7/8/9] (mk6)  CF-31[6/7/8/9]***...

    Oct 28, 2021

    No. 081977

  12. 11

    FAQ

    Notice of Attaching the tablet to the keyboard base (FZ-G2 series)

    FZ-G2[A/B/C/D] (mk1) FZ-VEKG21 series - Keyboard Base for FZ-G2 series

    Jul 30, 2021

    No. 081975

    Download Now

  13. 12

    FAQ

    [OS Upgrade Utility]
    The message "File download failed. Please check your Internet connection, wait a while, and then execute the OS Upgrade Utility again." appears at execution of "OS Upgrade Utility", despite the network is connected.

    * For the following models that upgrade from "Windows 8.1 Update" or "Windows 7" to "Windows 10 A...

    Oct 13, 2020

    No. 080155

  14. 13

    FAQ

    [Manual Selector]
    The message "No updates available." appears when clicking [Check Update] in [Manual Selector], despite the network is connected and there actually is an update.

    * For the following models whose Manual Selector's version is "V1.02Lxx Mxx - V1.04Lxx Mxx" CF-2...

    Oct 13, 2020

    No. 080154

  15. 14

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    Intel Video(Gfx) Driver Update Program

    Toughbook CF-53 CF-53[2/3/4/7] (mk4) Toughbook CF-AX3 CF-AX3E (mk2) Toughbook CF-C2 CF-C2C...

    All languages

    Sep 23, 2020

    No. 074951

    Download Now

  16. 15

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    WWAN Driver Update Program

    Toughbook CF-19 CF-19Z (mk8) Toughbook CF-31 CF-31[1/2/3/4] (mk5) Toughbook CF-53 CF-53[2/...

    All languages

    Sep 23, 2020

    No. 074932

    Download Now

  17. 16

    FAQ

    [WWAN GPS]
    Countermeasures when Wireless WAN GPS does not work.

    CF-33DPHAEKH CF-33MENAEVH FZ-55C0018VA FZ-G1W6386T2 FZ-G1W3113VA FZ-M1JDAAKVA FZ-M1JX17JJ...

    Sep 15, 2020

    No. 081157

  18. 17

    FAQ

    Support information about restrictions on "Windows 10 May 2020 Update(Version2004) " pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 M...

    Sep 15, 2020

    No. 080865

  19. 18

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.00L11)
    - Windows 7 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-31 CF-31[1/2/3/4] (mk5) *3 CF-33 CF-33[D/E/P/Q] (mk1) CF...

    All languages

    Aug 03, 2020

    No. 067121

    Download Now

  20. 19

    FAQ

    Support information on Panasonic PC Camera Utility

    Installation type Model name Windows 10 Pre-installed model ...

    Jun 09, 2020

    No. 080081

  21. 20

    FAQ

    [Internal Display]
    Internal Display may sometimes flicker slightly on battery when the screen brightness is maximized.

    CF-20[A/B/C/D/] (mk1) CF-20[/E/F/G/H] (mk2) FZ-G1[P/Q/R/S/T] (mk4)

    Jun 02, 2020

    No. 080810

  22. 21

    FAQ

    Support information about restrictions on "Windows 10 November 2019 Update(Version1909)" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 N...

    Feb 04, 2020

    No. 080190

  23. 22

    FAQ

    Support information about restrictions on "Windows 10 May 2019 Update(Version1903)" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 May...

    Jan 15, 2020

    No. 079265

  24. 23

    FAQ

    Support information about restrictions on "Windows 10 October 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Oct...

    Mar 05, 2019

    No. 078344

  25. 24

    FAQ

    Support information about restrictions on "Windows 10 April 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Apr...

    Dec 05, 2018

    No. 077347

  26. 25

    FAQ

    [Windows 10]
    In using the OCR function of Panasonic PC Camera Utility, I can get an error saying "Panasonic PC Camera Utility has encountered a problem and needs to close. We are sorry for the inconvenience.".

    CF-20 (mk1/mk2)  CF-20[A/B/C/D]******, CF-20[E/F/G/H]****** CF-33 (mk1)  CF-33[A/B...

    Sep 25, 2018

    No. 074972

  27. 26

    FAQ

    Support information about restrictions on "Windows 10 Fall Creators Update" pre-installed models.

    Windows 10 Fall Creators Update (Version 1709) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D...

    Apr 05, 2018

    No. 076609

  28. 27

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    Intel LAN Driver Update Program

    Toughbook CF-31 CF-31[1/2/3/4] (mk5) Toughbook CF-53 ...

    All languages

    Nov 14, 2017

    No. 074949

    Download Now

  29. 28

    FAQ

    Support information about restrictions on "Windows 10 Creators Update" pre-installed models.

    Windows 10 Creators Update (Version 1703) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D] (mk...

    Oct 24, 2017

    No. 076190

  30. 29

    All Drivers

    [IntelR LAN Driver for Windows 10 Fall Creators Update / Creators Update]
    Some settings disappear from Advanced tab at device manager.

    Toughpad FZ-G1 FZ-G1[J/K/L/M/N] (mk3), FZ-G1[P/Q/R] (mk4) ...

    All languages

    Oct 17, 2017

    No. 067454

    Download Now

  31. 30

    FAQ

    [Windows 10] I installed antivirus software, but Windows Defender will not be disabled.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-33[A/B/C/L/M/N] (mk1), CF-33[D/E/P/...

    Universal

    Jul 27, 2017

    No. 075345

    Download Now

  32. 31

    FAQ

    [Intel Graphics dirver]
    About distributing Intel Graphics driver for Windows 10 via Windows Update.
    - Intel (R) HD Graphics Driver Update Program (20.19.15.4549)

    [TOUGHBOOK] CF-31[1/2/3/4] (mk5) CF-53[2/3/4/5/7] (mk4) CF-54[A/B/C] (mk1) CF-C2C (mk2.5) ...

    Feb 03, 2017

    No. 072846

  33. 32

    FAQ

    [Windows 10 Anniversary Update (Version 1607) preinstall models]
    Re-installation to Windows 10 causes an error message.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-53 [2/3/4/5/7] (mk4) CF-54[A/B/C] (m...

    Jan 31, 2017

    No. 072848

  34. 33

    FAQ

    [Intel Graphics Driver]
    The issue may happen, screen flashes when using Microsoft Excel 2016.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-54[D/E/F] (mk2) CF-D1[N/Q] (mk3) [TOUGHPAD] FZ-G1[P/Q/R...

    Jan 17, 2017

    No. 073995

  35. 34

    All Drivers

    [Intel LAN Driver - Windows 10 Anniversary Update]
    Update Intel LAN driver for Windows 10 Anniversary Update.

    TOUGHPAD FZ-G1F (mk2) FZ-G1 [J/K/L/M/N] (mk3) FZ-G1 [P/Q/R] (mk4) FZ-Y1 [C/D] (mk2) TOUGHB...

    All languages

    Oct 31, 2016

    No. 059450

    Download Now

  36. 35

    All Drivers

    [WWAN - Windows 10 Anniversary Update]
    Update to the WWAN driver for Windows 10 Anniversary Update.

    FZ-G1A (mk1)

    FZ-G1F (mk2)

    FZ-G1[J/K/L/M/N] (mk3 Win10/DG)

    FZ-M1A (mk1 Value)

    FZ-M1C (mk1 Std.)

    FZ-Q1C ...

    All languages

    Sep 06, 2016

    No. 059456

    Download Now

  37. 36

    All Drivers

    [Video(Gfx) Driver]
    There is a case that PC hangs when using Miracast connection after resuming from sleep.

    FZ-G1F (mk2)

    FZ-M1C (mk1 Std.)

    FZ-Q1C (mk1 Std.)

    CF-53[2/3/4/5/7] (mk4 Win10/DG)

    CF-AX3E (mk2)

    CF-C2C ...

    All languages

    Jul 29, 2016

    No. 073475

    Download Now

  38. 37

    FAQ

    [USB Serial Driver]
    The serial port of the cradle newly purchased does not work correctly.

    FZ-G1F (mk2) / FZ-G1[J/K/L/M/N] (mk3) / FZ-G1[P/Q/R] (mk4)

    Jul 19, 2016

    No. 073392

  39. 38

    Communication Network

    Intel 8260 WLAN Driver for Windows 7 32bit (Update)

    CF-20[A/B/C/D]******* (mk1) CF-54[D/E/F]****** (mk2) CF-D1[N/Q]****** (mk3) FZ-G1[P/Q/R]****...

    Universal

    May 31, 2016

    No. 059437

    Download Now

  40. 39

    Communication Network

    Intel 8260 WLAN Driver for Windows 7 64bit (Update)

    CF-20[A/B/C/D]******* (mk1) CF-54[D/E/F]****** (mk2) CF-D1[N/Q]****** (mk3) FZ-G1[P/Q/R]****...

    Universal

    May 31, 2016

    No. 059436

    Download Now

  41. 40

    Communication Network

    Intel 8260 WLAN Driver for Windows 10 (Update)

    CF-20[A/B/C/D]******* (mk1) CF-54[D/E/F]****** (mk2) CF-D1[N/Q]****** (mk3) FZ-G1[P/Q/R]****...

    Universal

    May 31, 2016

    No. 059435

    Download Now

  42. 41

    FAQ

    About use of FZ-VEBG12 (FZ-G1 POS Cradle)
    - In the case of FZ-G1 (mk1/ mk2/ mk3)   Windows 7

    Cradle : FZ-VEBG12 (G1 POS Cradle) Computer : FZ-G1 (mk1/ mk2/ mk3)   FZ-G1[A/B/C...

    Oct 30, 2015

    No. 070756

  43. 42

    FAQ

    About use of FZ-VEBG12 (FZ-G1 POS Cradle)
    - In the case of FZ-G1 (mk1)   Windows 8

    Cradle : FZ-VEBG12 (G1 POS Cradle) Computer : FZ-G1 (mk1)   FZ-G1[A/B/C]*****...

    Oct 30, 2015

    No. 070747

  44. 43

    FAQ

    About use of FZ-VEBG12 (FZ-G1 POS Cradle)
    - In the case of FZ-G1 (mk2)   Windows 8.1

    Cradle : FZ-VEBG12 (G1 POS Cradle) Computer : FZ-G1 (mk2)   FZ-G1F***** ...

    Oct 30, 2015

    No. 070744

  45. 44

    FAQ

    About use of FZ-VEBG12 (FZ-G1 POS Cradle)
    - In the case of FZ-G1 (mk3)   Windows 8.1

    Cradle : FZ-VEBG12 (G1 POS Cradle) Computer : FZ-G1 (mk3)   FZ-G1[J/K/L/M/N]*****...

    Oct 30, 2015

    No. 070741

  46. 45

    Application and Utility

    [Toshiba Bluetooth stack]
    Security patch for Toshiba Bluetooth Stack

    Bluetooth model using Toshiba Bluetooth stack V5.xx.xx or later in the following C...

    Universal

    Mar 31, 2015

    No. 070397

    Download Now

  47. 46

    Application and Utility

    [Recovery Disc Creation Utility]
    The disk space error message is displayed, when you create recovery disk.

    CF-C2 (mk2) : CF-C2C****M* CF-AX3 (mk2) : CF-AX3ED**M* CF-LX3 (mk3) :...

    English(UK) / MUI

    Mar 10, 2015

    No. 037263

    Download Now

  48. 47

    FAQ

    [Cradle]
    Serial Port of Cradle does not support Serial Mouse.

    FZ-G1 (mk1)   FZ-G1[A/B/C/D/E]****** FZ-G1 (mk2)   FZ-G1[F/G/H]******

    Dec 24, 2014

    No. 064258

  49. 48

    Application and Utility

    Support information about HD Recovery Patch Tool.

    CF-C2 : CF-C2[C/D]xxxxxx FZ-G1 : FZ-G1[F/G/H]xxxxxx CF-53 : CF-53[2/3/4/5/7]xxxxxx FZ-M1 : FZ-...

    Nov 27, 2014

    No. 069467

    Download Now

  50. 49

    Keyboard, Mouse and Peripherals

    Camera Utility Latest Update

    FZ-G1A (mk1) Windows 7 Pro 32bit   FZ-G1A[A/B/C/D/E]xxxx[C/D/M]x

    Universal

    Sep 26, 2014

    No. 015924

    Download Now

  51. 50

    Communication Network

    [WLAN+Bluetooth]
    Intel Wireless LAN Driver and Intel Bluetooth Driver for Web support (Update)

    Target models (1) Windows 7 (32bit/64bit) English Windows 7 Downgrade model [C2mk2] ...

    Universal

    Jul 29, 2014

    No. 066979

    Download Now

  52. 51

    Communication Network

    [WLAN+Bluetooth]
    Intel Wireless LAN Driver, Intel Bluetooth Driver and Intel Bluetooth Audio Driver
    for Web support (Update)

    Target models (1) Windows 8.1 (64bit) English Windows 8.1 Preinstalled model [C2mk2] ...

    Universal

    Jul 29, 2014

    No. 066970

    Download Now

  53. 52

    FAQ

    [Motion View FAQ] How to Calibrate Touch Screen

    FZ-G1

    CF-19

    CF-C1

    CF-C2

    CF-H1

    CF-H2

    Apr 04, 2014

    No. 064650

  54. 53

    FAQ

    Support information for Wireless WAN driver and related software

    CF-31W/X/Y (mk4) : CF-31[W/X/Y]xxxxxx CF-19[5/6] (mk7) : CF-19[5/6]xxxxxx CF-53S/U/V/Y/Z (mk3) ...

    Dec 18, 2013

    No. 066502

    Download Now

  55. 54

    FAQ

    Update "Camera for Panasonic PC" on Windows Store.

    FZ-G1A (mk1)

    CF-19[5/6] (mk7)

    CF-AX2L (mk1)

    CF-C2A (mk1)

    Windows 8

    Sep 10, 2013

    No. 065334

  56. 55

    FAQ

    First boot informations for FZ-G1xxxxxMx (FZ-G1mk1 Windows 7(MUI) model)

    FZ-G1xxxxxMx (FZ-G1mk1 Windows 7(MUI) model)

    MUI

    Aug 26, 2013

    No. 064854

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