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Displaying items 1 - 49; :
  1. Category

    Title

    Model Number, Operating System (Model number for Option manuals), Language, Release Date, Index No.

  2. 1

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.04L10)
    - Windows 10 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-31 CF-31[1/2/3/4] (mk5) CF-31[6/7/8/9] (m...

    All languages

    Apr 25, 2023

    No. 079074

    Download Now

  3. 2

    FAQ

    Support information about restrictions on "Windows 10 November 2021 Update(Version 21H2) " pre-installed models.

    Installation type Model name Pre-installed model [Windows 10 N...

    Jan 10, 2023

    No. 082472

  4. 3

    All Drivers

    "SD Card Reader Driver (USB)" for Windows 10 Update
    Shutdown will not complete

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-33[A/B/C/L/M/N/V/W] (mk1) CF-33...

    All languages

    Dec 06, 2022

    No. 079192

    Download Now

  5. 4

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    System Interface Manager Update Program

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-33[A/B/C/L/M/N/V/W] (mk1) CF-33[D/...

    All languages

    Dec 06, 2022

    No. 077277

    Download Now

  6. 5

    FAQ

    Support information about restrictions on "Windows 10 October 2020 Update(Version20H2) " pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 O...

    Feb 08, 2022

    No. 081358

  7. 6

    FAQ

    Support information for North American models with Emergency Notification Setting application pre-installed.

    CF-20[E/F/G/H] (mk2)  CF-20[E/F/G/H]*****M CF-31[6/7/8/9] (mk6)  CF-31[6/7/8/9]***...

    Oct 28, 2021

    No. 081977

  8. 7

    FAQ

    [Touch Screen] Support information for FZ-M1.

    FZ-M1A (mk1 Value-model) FZ-M1D (mk2 Value-model) FZ-M1F (mk2) FZ-M1G (mk3 Value-model) FZ-M1...

    Dec 24, 2020

    No. 081361

  9. 8

    FAQ

    [Manual Selector]
    The message "No updates available." appears when clicking [Check Update] in [Manual Selector], despite the network is connected and there actually is an update.

    * For the following models whose Manual Selector's version is "V1.02Lxx Mxx - V1.04Lxx Mxx" CF-2...

    Oct 13, 2020

    No. 080154

  10. 9

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    Intel Video(Gfx) Driver Update Program

    Toughbook CF-53 CF-53[2/3/4/7] (mk4) Toughbook CF-AX3 CF-AX3E (mk2) Toughbook CF-C2 CF-C2C...

    All languages

    Sep 23, 2020

    No. 074951

    Download Now

  11. 10

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    WWAN Driver Update Program

    Toughbook CF-19 CF-19Z (mk8) Toughbook CF-31 CF-31[1/2/3/4] (mk5) Toughbook CF-53 CF-53[2/...

    All languages

    Sep 23, 2020

    No. 074932

    Download Now

  12. 11

    FAQ

    [WWAN GPS]
    Countermeasures when Wireless WAN GPS does not work.

    CF-33DPHAEKH CF-33MENAEVH FZ-55C0018VA FZ-G1W6386T2 FZ-G1W3113VA FZ-M1JDAAKVA FZ-M1JX17JJ...

    Sep 15, 2020

    No. 081157

  13. 12

    FAQ

    Support information about restrictions on "Windows 10 May 2020 Update(Version2004) " pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 M...

    Sep 15, 2020

    No. 080865

  14. 13

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.00L11)
    - Windows 7 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-31 CF-31[1/2/3/4] (mk5) *3 CF-33 CF-33[D/E/P/Q] (mk1) CF...

    All languages

    Aug 03, 2020

    No. 067121

    Download Now

  15. 14

    FAQ

    Support information on Panasonic PC Camera Utility

    Installation type Model name Windows 10 Pre-installed model ...

    Jun 09, 2020

    No. 080081

  16. 15

    FAQ

    [Touch Screen]
    Countermeasure for the problem that the Touch Screen may not work when the PC starts up.

    FZ-M1F, FZ-M1E[A/C]F (mk2) FZ-M1G (mk3 Value-model) FZ-M1[HCJ/J] (mk3)

    Jun 01, 2020

    No. 080814

  17. 16

    FAQ

    Support information about restrictions on "Windows 10 November 2019 Update(Version1909)" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 N...

    Feb 04, 2020

    No. 080190

  18. 17

    FAQ

    Support information about restrictions on "Windows 10 May 2019 Update(Version1903)" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 May...

    Jan 15, 2020

    No. 079265

  19. 18

    FAQ

    Support information on FZ-M1[F/J] model featuring RealSense 3D Camera

    FZ-M1F series FZ-M1F900YT3 FZ-M1J series Intel® RealSense™ 3D camera Model

    Jun 04, 2019

    No. 077190

  20. 19

    FAQ

    Support information about restrictions on "Windows 10 October 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Oct...

    Mar 05, 2019

    No. 078344

  21. 20

    FAQ

    Support information about restrictions on "Windows 10 April 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Apr...

    Dec 05, 2018

    No. 077347

  22. 21

    FAQ

    [Windows 10]
    In using the OCR function of Panasonic PC Camera Utility, I can get an error saying "Panasonic PC Camera Utility has encountered a problem and needs to close. We are sorry for the inconvenience.".

    CF-20 (mk1/mk2)  CF-20[A/B/C/D]******, CF-20[E/F/G/H]****** CF-33 (mk1)  CF-33[A/B...

    Sep 25, 2018

    No. 074972

  23. 22

    FAQ

    Support information about restrictions on "Windows 10 Fall Creators Update" pre-installed models.

    Windows 10 Fall Creators Update (Version 1709) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D...

    Apr 05, 2018

    No. 076609

  24. 23

    FAQ

    Support information about restrictions on "Windows 10 Creators Update" pre-installed models.

    Windows 10 Creators Update (Version 1703) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D] (mk...

    Oct 24, 2017

    No. 076190

  25. 24

    FAQ

    [Windows 10] I installed antivirus software, but Windows Defender will not be disabled.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-33[A/B/C/L/M/N] (mk1), CF-33[D/E/P/...

    Universal

    Jul 27, 2017

    No. 075345

    Download Now

  26. 25

    FAQ

    [Windows 10 Anniversary Update (Version 1607) preinstall models]
    Re-installation to Windows 10 causes an error message.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-53 [2/3/4/5/7] (mk4) CF-54[A/B/C] (m...

    Jan 31, 2017

    No. 072848

  27. 26

    FAQ

    [Intel Graphics Driver]
    The issue may happen, screen flashes when using Microsoft Excel 2016.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-54[D/E/F] (mk2) CF-D1[N/Q] (mk3) [TOUGHPAD] FZ-G1[P/Q/R...

    Jan 17, 2017

    No. 073995

  28. 27

    All Drivers

    [WWAN - Windows 10 Anniversary Update]
    Update to the WWAN driver for Windows 10 Anniversary Update.

    FZ-G1A (mk1)

    FZ-G1F (mk2)

    FZ-G1[J/K/L/M/N] (mk3 Win10/DG)

    FZ-M1A (mk1 Value)

    FZ-M1C (mk1 Std.)

    FZ-Q1C ...

    All languages

    Sep 06, 2016

    No. 059456

    Download Now

  29. 28

    All Drivers

    [Video(Gfx) Driver]
    There is a case that PC hangs when using Miracast connection after resuming from sleep.

    FZ-G1F (mk2)

    FZ-M1C (mk1 Std.)

    FZ-Q1C (mk1 Std.)

    CF-53[2/3/4/5/7] (mk4 Win10/DG)

    CF-AX3E (mk2)

    CF-C2C ...

    All languages

    Jul 29, 2016

    No. 073475

    Download Now

  30. 29

    Communication Network

    Intel 8260 WLAN Driver for Windows 7 32bit (Update)

    CF-20[A/B/C/D]******* (mk1) CF-54[D/E/F]****** (mk2) CF-D1[N/Q]****** (mk3) FZ-G1[P/Q/R]****...

    Universal

    May 31, 2016

    No. 059437

    Download Now

  31. 30

    Communication Network

    Intel 8260 WLAN Driver for Windows 7 64bit (Update)

    CF-20[A/B/C/D]******* (mk1) CF-54[D/E/F]****** (mk2) CF-D1[N/Q]****** (mk3) FZ-G1[P/Q/R]****...

    Universal

    May 31, 2016

    No. 059436

    Download Now

  32. 31

    Communication Network

    Intel 8260 WLAN Driver for Windows 10 (Update)

    CF-20[A/B/C/D]******* (mk1) CF-54[D/E/F]****** (mk2) CF-D1[N/Q]****** (mk3) FZ-G1[P/Q/R]****...

    Universal

    May 31, 2016

    No. 059435

    Download Now

  33. 32

    Application and Utility

    [Recovery Disc Creation Utility]
    The disk space error message is displayed, when you create recovery disk.

    CF-C2 (mk2) : CF-C2C****M* CF-AX3 (mk2) : CF-AX3ED**M* CF-LX3 (mk3) :...

    English(UK) / MUI

    Mar 10, 2015

    No. 037263

    Download Now

  34. 33

    BIOS, EC and Firmware

    BIOS update program V1.50L15 (Feb 19？ 2015)

    Value Model : FZ-M1A******* (where "*(asterisk)" means a wildcard character)

    Feb 19, 2015

    No. 018320

    Download Now

  35. 34

    Application and Utility

    Recovery Program Patch Tool for FZ-M1A Series

    FZ-M1A(mk1)   Windows 8.1 64bit    FZ-M1Axxxxxx

    Feb 05, 2015

    No. 064181

    Download Now

  36. 35

    Application and Utility

    [2nd USB Port]
    When you remove a device from the safely remove icon in Windows8.1,
    the 2nd USB port does not work till restart.
    - Support information about 2nd USB Port Stabilization Utility -

    FZ-M1mk1 Core i and Celeron model    FZ-M1[A/C]*[X/Y]****

    Jan 26, 2015

    No. 069480

    Download Now

  37. 36

    FAQ

    [Battery]
    The battery does not display correctly.

    FZ-M1 (mk1)   FZ-M1[A/C]******

    Dec 24, 2014

    No. 067188

  38. 37

    FAQ

    [Bluetooth]
    Does not reconnect automatically to Blutooth audio device, for example,
    Bluetooth headphone / headset, and cannot use it, after you return to
    Bluetooth connectable distance between PC and the device.

    FZ-M1 (mk1)   FZ-M1C****** (Standard model)

    Dec 24, 2014

    No. 066849

  39. 38

    FAQ

    [Sensor]
    Sensor does not work properly.

    FZ-M1 (mk1)   FZ-M1C****** (Standard model)

    Dec 24, 2014

    No. 066797

  40. 39

    FAQ

    [Cradle] DisplayLink driver update automatically.

    FZ-M1 (mk1)   FZ-M1[A/C]******

    Dec 24, 2014

    No. 066744

  41. 40

    FAQ

    [Rotation lock button]
    Rotation lock button does not work sometimes.

    FZ-M1 (mk1)   FZ-M1[A/C]******

    Dec 24, 2014

    No. 065255

  42. 41

    FAQ

    [UEFI mode]
    Does not exist UEFI mode.

    FZ-M1 (mk1)   FZ-M1A****** (Value model)

    Dec 24, 2014

    No. 064348

  43. 42

    FAQ

    [Touch screen]
    Does not resume from monitor off.

    FZ-M1 (mk1)   FZ-M1[A/C]******

    Dec 24, 2014

    No. 064312

  44. 43

    FAQ

    [Cradle]
    Does not output through HDMI and VGA port in cradle.

    FZ-M1 (mk1) FZ-M1[A/C]******

    Dec 24, 2014

    No. 064294

  45. 44

    Application and Utility

    Support information about HD Recovery Patch Tool.

    CF-C2 : CF-C2[C/D]xxxxxx FZ-G1 : FZ-G1[F/G/H]xxxxxx CF-53 : CF-53[2/3/4/5/7]xxxxxx FZ-M1 : FZ-...

    Nov 27, 2014

    No. 069467

    Download Now

  46. 45

    Application and Utility

    Intel Dynamic Platform and Thermal FrameworkIntel(DPTF) (Update install)

    Standard Model : FZ-M1C******* (where "*(asterisk)" means a wildcard character)

    Universal

    Sep 05, 2014

    No. 015591

    Download Now

  47. 46

    BIOS, EC and Firmware

    EC update program V1.50L12 (Sep 05？ 2014)

    Value Model : FZ-M1A******* (where "*(asterisk)" means a wildcard character)

    Sep 05, 2014

    No. 015578

    Download Now

  48. 47

    Communication Network

    [WLAN+Bluetooth]
    Intel Wireless LAN Driver and Intel Bluetooth Driver for Web support (Update)

    Target models (1) Windows 7 (32bit/64bit) English Windows 7 Downgrade model [C2mk2] ...

    Universal

    Jul 29, 2014

    No. 066979

    Download Now

  49. 48

    Communication Network

    [WLAN+Bluetooth]
    Intel Wireless LAN Driver, Intel Bluetooth Driver and Intel Bluetooth Audio Driver
    for Web support (Update)

    Target models (1) Windows 8.1 (64bit) English Windows 8.1 Preinstalled model [C2mk2] ...

    Universal

    Jul 29, 2014

    No. 066970

    Download Now

  50. 49

    FAQ

    [Intel Dynamic Platform and Thermal Framework (DPTF) Driver]
    If an internal clock is set as the past time while in use in a high temperature
    environment, the state of a high CPU usage rate may continue.

    FZ-M1A(mk1)    FZ-M1AxxxxJx   English langage model

    Jul 18, 2014

    No. 068628

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