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Recall
Announcement		 Request
Notification of Collection and Replacement of Battery Pack for Panasonic Toughpad in your region via links below.

Please visit to the website on your area

Contact Information

U.S.A URL https://na.panasonic.com/us/support/important-fz-g1-battery-recall
Email FZG1BatteryProgram@support-us.panasonic.com
Phone Toll Free 844.633.1030
Europe URL https://business.panasonic.co.uk/computer-product/news-and-events/urgent-voluntary-battery-recall
Email toughbookbattery.helpdesk@eu.panasonic.com
Phone 08000 884 324 (English)
Canada URL http://help.panasonic.ca/english/support/pdf/FZG1
Recall_updated_ca_en.pdf
Email FZG1Battery@ca.panasonic.com
Phone Toll Free 800.668.8386
China URL https://panasonic.cn/about/notic_view/id/44/n_id/1858
Phone 86-400.881.1315
India URL http://in.panasonictoughbook.asia/computer-product/press-and-events/urgent-voluntary-battery-recall
Email Toughbook.marketing@in.panasonic.com
Phone Toll Free 1800.419.0373
Singapore URL https://business.panasonic.sg/computer-product/news-and-events/voluntary-battery-recall
Email service.pssap@sg.panasonic.com
Phone (65)62721223
Malaysia URL https://business.panasonic.sg/computer-product/news-and-events/voluntary-battery-recall
Email tb_service.psnm@my.panasonic.com
（English/Malay)
Thailand URL https://business.panasonic.sg/computer-product/news-and-events/voluntary-battery-recall
Email tb_service.psnm@my.panasonic.com
（English/Malay)
Indonesia URL https://business.panasonic.sg/computer-product/news-and-events/voluntary-battery-recall
Email tb_service.psnm@my.panasonic.com
（English/Malay)
Philippine URL https://business.panasonic.sg/computer-product/news-and-events/voluntary-battery-recall
Phone (632) 8706-7603
Vietnam URL https://business.panasonic.sg/computer-product/news-and-events/voluntary-battery-recall
Email service.pssap@sg.panasonic.com
Other URL https://pc-dl.panasonic.co.jp/itn/info/announce_16may17.html