Windows 10 Recovery Image Download Service
(The target models are Windows 10 Pro [Downgrade Model])
Updated: March 15, 2022
This page shows Panasonic support information for installing Windows 10 on TOUGHBOOK and TOUGHPAD series
(The target models are Windows 10 Pro [Downgrade Model]).
As for detailed, we will update the Support Web page sequentially.
Please note that contents are subject to change without notice.
This page shows Panasonic support information for installing Windows 10 on TOUGHBOOK and TOUGHPAD series ("Windows 10 Pro" downgrade model).
For the target models that can install Windows 10, please confirm with the following.
Model selectionAbout the OS for which installing Windows 10 is possible:
- Windows 10 Pro (Downgrade model)
The downloading procedure may take time depending on the network environment.
So we strongly recommend that you use a flat-rate broadband-line and you perform when you have enough time.
[Please read before installing Windows 10]
Please prepare backup media and recovery media for installing of Windows 10.
The information on the media this service supports, refer to the following.
Steps for Install Windows 10
The following table shows the workflow of this service. Here "Tool" means "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" which is a support tool that is used for download and install when installing Windows 10.
This tool needs ".Net Framework 4.5 (or later)".
Check cautions described in each section before operation.
|Create media for installation Windows 10||Step 1||
Preparations for installation
|Step 2||Download the "Tool"|
|Step 3||Download the recovery data (for installation Windows 10) using the "Tool"|
|Step 4||Create the recovery media (for installation Windows 10) using the "Tool"|
|Install Windows 10||Step 5||Backup data|
|Step 6||Install Windows 10 using the recovery media|
Panasonic does not compensate for any damage to operating environments or loss of data of a customer's PC.
Please be sure to back up any important data beforehand.
Prepare Unused Media
- This tool supports DVD-R DL (dual layer).
- DVD-R (single layer) / +R (single layer) / +R DL (dual layer) / Blu-ray aren't supported.
- This tool also supports USB memory.
If the size of the recovery data is more than 26 GB, this tool doesn't support USB memory.
In that case, you can use only DVD for creating the recovery media.
- Estimated number or capacity of the media is as follows.
|Media type||Localized model||MUI model|
|DVD-R (single layer)
DVD+R (single layer)
|DVD-R (single layer), DVD+R (single layer) aren't supported.|
|DVD-R DL (dual layer)||Up to 2 discs||Up to 2 discs|
|DVD+R DL (dual layer)||DVD+R DL (dual layer) isn't supported.|
|USB Memory *||16GB or more
|32GB or more
|Blu-ray||Blu-ray isn't supported.|
* Please make sure that all data will be erased.
Product List for Windows 10 Installing
The target models for Windows 10 Install are listed below.
This service does not support Windows 10 Pro Downgrade China Models.
|Series name||Detailed model numbers||OS Version/Note|
|CF-33[G/J/K/R/S/X/1/2/3] (mk2)||CF-33[G/J/K/R/S/X/1/2/3]****[K/M]* (except for China Model)||October 2020 Update|
|CF-SV1R (mk2 Asia model)||CF-SV1RD**K*
CF-SV1RD**M* (except for China Model)
|FZ-55[D/E/F] (mk2)||FZ-55[D/E/F]****[K/M]* (except for China Model)|
|FZ-G2[A/B/C/D] (mk1)||FZ-G2[A/B/C/D]****[K/M]* (except for China Model)|
Support Evaluation Information (Important Matters and Restrictions)
Important Matters and Restrictions on "Windows 10 October 2020 Update"
|No.||OS Version||Support Information|
Windows 10 Octorber 2020 Update
Please check the following support information.
The "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" Windows 10 Install Support Tool
What is the "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
It is a support tool that is used to download or install when installing Windows 10. This tool needs to be installed “.NET Framework 4.5 (or later) ”.
Downloading "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
This tool can be downloaded from the following page.