Global Home Download Center Home > Windows 10 Anniversary Update ← Update from "Windows 10 Pre-installed" PC

Windows 10 Anniversary Update
Update from "Windows 10 Pre-installed" PC

Updated: Dec 20, 2016 

All Windows 10 pre-installed PCs listed below are tested for Windows 10 Anniversary Update. There are some important matters and restrictions.
As for detailed, we will update the Support Web page sequentially.
Please note that contents are subject to change without notice.

For more from Microsoft on the Windows 10 Anniversary Update, please visit the https://support.microsoft.com/windows Microsoft Windows support site.
Select the button and go to the corresponding page

Return to Top

Product List for Windows 10 Updating

The target models for Windows 10 Anniversary Update are listed below.

[Model selection]

  • TOUGHBOOK Series:
    CF-20[A/B/C/D] (mk1), CF-31[1/2/3/4] (mk5), CF-53[2/3/4/5/7] (mk4), CF-54[A/B/C] (mk1),
    CF-54[D/E/F] (mk2), CF-C2C (mk2.5), CF-D1[N/Q] (mk3),
  • TOUGHPAD Series:
    FZ-G1[J/K/L/M/N] (mk3), FZ-G1[P/Q/R] (mk4), FZ-M1F (mk2), FZ-M1D (mk2 Value), FZ-Y1[C/D] (mk2)

* eg. please read "CF-20 [A/B/C/D]" as the "CF-20A, CF-20B, CF-20C and CF-20D series".

Return to Top

Support Evaluation Information (Important Matters and Restrictios)

About Windows 10 Anniversary Update from Windows 10 Pre-installed PC

All Windows 10 pre-installed PCs listed below are tested for Windows 10 Anniversary Update. There are some important matters and restrictions.

Important Matters

No. Target Model Target OS Target Operation Compatibility
1 All Models
(Use Intel® WiDi machine)
Except FZ-M1D
Windows 10 pre-installed Use Intel® WiDi

Intel® WiDi is not supported with Windows 10 Anniversary Update.

Please refer this site: http://www.intel.com/content/www/us/en/support/emerging-technologies/000021693.html
Before using miracast, please confirm that the miracast adapter supports Windows 10.

2 CF-53 [2/3/4/7]
CF-C2C
Windows 10 pre-installed Use Miracast connection.

Please update the Video(GFX) driver as following "4463" version.

Please update to download from this URL:
https://pc-dl.panasonic.co.jp/dl/docs/073475

3 CF-20 [A/B/C/D]
FZ-M1 [D/F]
with Barcode module
Windows 10 pre-installed Setting in USB-HID POS mode

Barcode module setting related operations in USB - HID POS mode can not be performed.
The fixed program for this issue has been distributed by Windows Update since Oct. 2016. Please install it by Windows Update.

If you have set "USB-HID POS" mode accidentally, please perform the following steps.
[How to set to "USB-HID Keyboard" mode from "USB-HID POS" mode]

1) If "2D Barcode Key Emulator" is installed,

Please Disconnect the "2D Barcode Key Emulator".

2) Restart system

3) Right Click [Windows] Icon to open the

system menu.

4) Select and click "Command Prompt

(Administrator)" to open "Command Prompt"

5) Execute the following command

("-KEY" in upper case)

C:\Program Files (x86)\Panasonic\BCR_M_SET\BCR_Mode_Set.exe -KEY

# That means "Execute the Barcode HID Mode Setting Utility without display Dialog and set to USB-HID Keyboard"

4 CF-20 [A/B/C/D]
CF-31 [1/2/3/4]
CF-53 [2/3/4/5/7]
CF-54 [A/B/C/D/E/F]
CF-C2C
CF-MX4E
CF-SX4E
with Synaptics fingerprint sensor
Windows 10 pre-installed

EVE FA Standalone Application


Use Fingerprint

Unable to authenticate fingerprint for Microsoft account.

Please update to download from this URL:

https://pc-dl.panasonic.co.jp/dl/docs/067124

5 CF-20 [A/B/C/D]
CF-C2C
CF-D1 [N/Q]
FZ-G1 [J/K/L/M/N/P/Q/R]
FZ-M1 [F/D]
FZ-Q1 [A/C]
with Tablet Button
Windows 10 pre-installed

Tablet Button Uitility


Use Tablet Button

There is a case that user cannot set the setting of "Start a Program".

It is restriction in October 2016.
Please wait the "Windows Update" support from Microsoft.

Return to Top

Restrictions

No. Target Model Target OS Target Operation Compatibility
1 All Models
(with Intel® LAN Device)
Except FZ-M1 [D/F]
Windows 10 pre-installed Update to Windows 10 Anniversary Update

Please update Intel LAN driver as following "12.15.23.1" version.

Please update to download from this URL:
https://pc-dl.panasonic.co.jp/dl/docs/059450

2 All Models
(Models with Wireless Switch)
Windows 10 pre-installed Wireless Switch

Wi-Fi keeps OFF after turning on Wireless Switch.

The fixed program for this issue has been distributed by Windows Update since Oct. 2016.
Please install it by Windows Update.

3 CF-20 [A/B/C/D] Windows 10 pre-installed Wireless LAN

Wireless LAN connection to Wi-Fi router (11gn) sometimes gets disconnected unexpectedly.


1. Go to Advanced of " Intel Dual Band Wireless

AC 8260" in device manager, then change "802.11n channel width for 2.4GHz" setting from "Auto" to "20 MHz Only"

2. Go to BIOS Setup menu, then change

"SuperSpeed USB" =>> "Keyboard Base and Port Replicator" to "Disable"

4 CF-20 [A/B/C/D]
CF-31 [1/2/3/4]
CF-53 [2/3/4/5/7]
CF-54 [A/B/C/D/E/F]
CF-C2C
CF-D1 [N/Q]
FZ-G1 [J/K/L/M/N/P/Q/R]]
FZ-M1F
Windows 10 pre-installed Camera Utility V5.00L13M00 V5.00L14M00 V5.00L15M00 V5.01L11M00

Preview window stop when Night Mode is used.


The fixed program for this issue has been distributed by Windows Update since Oct. 2016.
Please install it by Windows Update.

5 CF-20 [A/B/C/D]
CF-31 [1/2/3/4]
CF-54 [A/B/C/D/E/F]
CF-D1 [N/Q]
FZ-G1 [J/K/L/M/N/P/Q/R]
FZ-M1 [D/F]
Windows 10 pre-installed "Programs and Features"

When update to the Windows 10 Anniversary Update, Specific applications aren't displayed at "Programs and Features".
However Specific applications work correctly.


Specific applications aren't displyed, however applications work correnctly Please confirm PC Info Viewer.

Please don't uninstall those applications.

6 CF-20 [A/B/C/D]
CF-31 [1/2/3/4]
CF-53 [2/3/4/7]
CF-54 [A/B/C/D/E/F]
CF-C2C
CF-D1 [N/Q]
CF-MX4E
CF-SX4E
FZ-G1 [J/K/L/M/N/P/Q/R]
FZ-M1 [A/C]
FZ-Y1 [C/D]
Windows 10 pre-installed

Panasonic PC Settings Utility

with Camera models

There is a case of that the Camara device keeps [Enable] state when you set to [Disable].

It is restriction in October 2016.
Please wait the "Windows Update" support from Microsoft.
If you set to the Camera device is [Disable] before Microsoft support, please keep over 30 sec for the Camera device is [Enable] state.

* Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the US and/or other countries.

* Other company names, product names or other names noted in this page are registered trademarks or trademarks of the respective companies.

Return to Top

The “OS Upgrade Utility” Windows 10 Upgrade Support Tool

What is the “OS Upgrade Utility”
It is a support tool that is used to download or install compatible drivers when upgrading to Windows 10.

* The “OS Upgrade Utility” is not compatible with clean installations.

Downloading the “OS Upgrade Utility”
The “OS Upgrade Utility” Windows 10 upgrade support tool can be downloaded from the following page.


OS Upgrade Utility



History of Updates

[Oct 16, 2015]   First Release
[Feb 16, 2016]   To fix the following problems.
- "OS Upgrade Utility" stops on step of uninstalling "Common Components for Panasonic PC (x64)".
[Nov 29, 2016]   Tested for Windows 10 Anniversary Update.

Return to Top

Global Home Download Center Home > Windows 10 Anniversary Update ← Update from "Windows 10 Pre-installed" PC