Support models | Summary | Details | How to fix |
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All models | (1) About Screen Saver | When setting a screen saver as [3D Text] or [Blank] and mark a check box of "On resume, display logon screen.", PC may not go into sleep or hibernation properly while screen saver is running. (This issue is known as Windows 7 problem.) PC will not resume once this issue occurs even operating a power switch or any keys. In this case, keep pressing or sliding a power switch for more than 4 seconds to turn off the PC forcefully. This may delete the data which is not saved. | When setting the screen saver, follow the steps below to select the Windows standard screen saver. However, please do not select [3D Text] or [Blank].
Right click on the open desktop and click [Personalize]. Click [Screen Saver]. Select any screen savers except [3D Text] or [Blank] from pull down box under [Screen saver] and click [OK]. For more details, please visit Microsoft support page below. http://support.microsoft.com/kb/976427/en-us | |
CF-F8 Series | (2) About Power Saver of Power Options | When [Power Options] setting is selected as Power saver and CPU usage is too high, the system may go into hibernation automatically. | [Maximum processor state] of [Processor power management] on [Power saver] has been changed from 50% on Windows Vista to 100% on Windows 7. If you change the [Maximum processor state] from 100% to 50% on Windows 7, this issue will be resolved. | |
CF-W8/F8 Series | (3) Caution while executing XP mode | When turning off the Optical disc drive on XP mode, this may cause the problem recognizing the DVD drive. | While running XP mode, please don't turn on and off the optical disc drive's power. Please reboot the XP mode when DVD drive is not recognized. | |
CF-W8/F8 Series | (4) About DVDForm WPTool | DVDForm WPTool can not be used on Windows 7. | Please run those programs in Windows Vista compatibility mode. | |
All models | (5) About Display | When changing the [Orientation] from [landscape] to others on [Adjust screen resolution] in Control Panel, cursor will not follow the touchpad operation. | Please don't change [Orientation] except [landscape]. When you make a change, please use an external mouse to operate. | |
CF-F8/W8/T8 Series | (6) About Synaptics Mouse Driver | When disabling Synaptics Applet via MSCONFIG, mouse is not working even after enabling it. | When mouse is not working after enabling the Synaptics Applet, please re-install the Synaptics mouse driver. | |
CF-W8/F8 Series | (7) About Optical Disc Drive's Power | When clicking "Safely Remove Hardware and Eject Media" on task tray, "Eject ATA Channel 0" and "Eject ATA Channel 1"are displayed. Please do not select any of them. | | |
All models | (8) About Windows Mail, Windows Photo Gallery, Windows Movie Maker | Windows Mail, Windows Photo Gallery, Windows Movie Maker will not be installed. | Please download and install Windows Live from the website below. http://download.live.com/?mkt=en-us | |
All models | (9) About PC Information Viewer | OS version will be indicated as Windows Vista on PC Information Viewer. | It will be a limitations of PC Information Viewer. | |
For models with Wireless WAN | (10) About Wireless WAN driver (Gobi 1000) | We have confirmed behavior on Windows 7 with Vista driver, and we haven't found any problems. | |