Windows 8.1 Support Evaluation Information for CF-AX2L/M/P/Q (mk1) Series

 Updated: Dec 20, 2013 
This page shows Panasonic support evaluation information for updating TOUGHBOOK series to Windows 8.1
Windows 8.1 Support Information for Japanese
Windows 8.1 Support Information for Japanese
 

Notes of uploaded information



  • 1. Note on installing Windows 8.1
  • Please note the following before looking through Windows 8.1 support evaluation information.

    1. This information does not guarantee the operation of Windows 8.1 on Panasonic PCs.
    2. This information does not recommend or guarantee the update to Windows 8.1.
    3. In introducing Windows 8.1, please grasp your PC operating environment and make an informed judgement.
    4. Due to hardware components, some Windows 8.1 functions do not function in TOUGHBOOK.
    5. For the new features and operating environments of Windows 8.1, please visit Microsoft website.
    6. Panasonic does not compensate for any damage to operating environments or loss of data of a customer's PC.
      Please be sure to back up any important data beforehand.
    7. The operating environment before installing Windows 8.1 is the initialized settings (Windows 8) of a Panasonic factory-shipment.
      Panasonic does not perform the evaluation for the combination with commercially available software, peripherals, and others.
    8. The Panasonic update information is assumed to be the update from Windows 8.
    9. For inquires about Windows 8.1 on peripherals and application software you purchased, please contact those manufacturers.
    10. Please prepare and check the reinstalling environment of your PC such as a recovery DVD-ROM and backup media before updating to Windows 8.1.
    11. When you do not create a disk by "Recovery Disc Creation Utility" before "Windows 8.1 updating", in a model without the recovery disk attachment, you must create a recovery disk by all means.
    12. This information will be changed without notice.


  • 2. Evaluation criteria
  • This support information is the results of investigations under the following conditions.

    1. Windows 8.1 Release To Manufacturing edition (64 bit)
    2. File system: NTFS
    3. Memory: Standard
    4. Perform an installation (update) with no peripherals connected
    5. Object models: TOUGHBOOK CF-AX2L/M/P/Q (mk1) series


  • 3. Steps for updating to Windows 8.1
    1. Steps for updating to Windows 8.1
    2. Software included in update modules for Windows 8.1
    3. Software not included in update modules for Windows 8.1
    1. Steps for updating to Windows 8.1
      The following shows the steps for updating to Windows 8.1.

      StepWork contentsOS environment
      Step 1Prepare necessary things for updatingWindows 8
      Step 2Backup important dataWindows 8
      Step 3Downloading the programs for updating and extracting to the hard driveWindows 8
      Step 4Updating DriversWindows 8
      Step 5Update to Windows 8.1Windows 8=>Windows 8.1
      Step 6Installation the drivers for Windows 8.1Windows 8.1
      Step 7Windows UpdateWindows 8.1
      Step 8Installation of the applications for Windows 8.1Windows 8.1

      Detail procedure for each step is described below.
      The procedure described in this guide introduces the update steps for preinstalled application and drivers.
      All of the steps (Download the update programs, extracting files, and installing
      the drivers and applications) should be done by the same administrator account.
    2. Software included in update modules for Windows 8.1
      The update modules for Windows 8.1 include the following software.
      For details about introducing steps, please refer to "Windows 8.1 update Step-by-Step Guide" uploaded in the download page of modules for Windows 8.1.
      (For the download page of modules for Windows 8.1, please proceed from the bottom of this page.)

      #Software nameRemarks
      1DPTF Driver 
      2i-Filter 
      3Inf file for Sharkbay 
      4LAN Driver for 82579 Lewisville 
      5Intel Management Engine SoftwareUpdated on Dec 12, 2013.
      6TouchPad Driver 
      7PC Information Viewer 
      8Common Components for Panasonic PC 
      9Common Components for Panasonic PC (x64) 
      10PC Information Popup 
      11Rapid Storage Technology 
      12SD Driver for RTS5229 
      13Sound Driver 
      14WWAN Driver for MC7700(docomo)Wireless WAN(MC7700) models only
      15WWAN Driver for MC8355 C2mk1_SAR 
      16WirelessWAN Extension Utility 
      17Display Rotation Tool 
      18SensorFirmareupdate 
      19WLAN Driver for Intel 6205/6250/6235 
      20NetSelector3 Setting Convert Tool 
      21NetSelector3 
      22Wireless ToolBox 
      23Intel(R) Graphics DriverUpdated on Dec 12, 2013.
      24Wireless WAN(Ericsson HSPA+ (F5521gw))Updated on Dec 20, 2013.
      Reason: Windows 8.1 Support
      25System Interface Device DriverUpdated on Dec 20, 2013.
      26WaitWakeEnabledUpdated on Dec 20, 2013.
       
    3. Software not included in update modules for Windows 8.1
      The update modules for Windows 8.1 do not include the following software.

      Software needed to install with drivers for Windows 8
      Install software with the drivers "c:\util\drivers" backed up in advance.
      Install the necessary drivers Driver Software saved in c:\util\drivers folder first and then Utility Software saved in c:\util folder.




  • 4. Steps for performing clean install of Windows 8.1
    1. Steps for performing clean install of Windows 8.1
    2. Software included in clean install modules for Windows 8.1
    3. Software not included in clean install modules for Windows 8.1

    1. Steps for performing clean install of Windows 8.1
      The following shows the steps for performing clean install of Windows 8.1.

      StepWork contentsOS environment
      Step 1Prepare necessary things for updatingWindows 8
      Step 2Backup important dataWindows 8
      Step 3Downloading the programs for updating and extracting to the hard driveWindows 8
      Step 4Backup updating programsWindows 8
      Step 5Install Windows 8.1Windows 8=>Windows 8.1
      Step 6Installation the drivers for Windows 8.1Windows 8.1
      Step 7Windows UpdateWindows 8.1
      Step 8Installation of the applications for Windows 8.1Windows 8.1

      Detail procedure for each step is described below.
      The procedure described in this guide introduces the update steps for preinstalled application and drivers.
      All of the steps (Download the update programs, extracting files, and installing
      the drivers and applications) should be done by the same administrator account.
    2. Software included in clean install modules for Windows 8.1
      The clean install modules for Windows 8.1 include the following software.
      For details about introducing steps, please refer to "Windows 8.1 update Step-by-Step Guide
      (For Clean Installing Windows 8.1)" uploaded in the download page of modules for Windows 8.1.
      (For the download page of modules for Windows 8.1, please proceed from the bottom of this page.)

      #Software nameRemarks
      1DPTF Driver 
      2i-Filter 
      3Inf file for Sharkbay 
      4LAN Driver for 82579 Lewisville 
      5Intel Management Engine SoftwareUpdated on Dec 12, 2013.
      6TouchPad Driver 
      7PC Information Viewer 
      8Common Components for Panasonic PC 
      9Common Components for Panasonic PC (x64) 
      10PC Information Popup 
      11Rapid Storage Technology 
      12SD Driver for RTS5229 
      13Sound Driver 
      14WWAN Driver for MC7700(docomo)Wireless WAN(MC7700) models only
      15WWAN Driver for MC8355 C2mk1_SAR 
      16WirelessWAN Extension Utility 
      17Display Rotation Tool 
      18SensorFirmareupdate 
      19WLAN Driver for Intel 6205/6250/6235 
      20NetSelector3 Setting Convert Tool 
      21NetSelector3 
      22Wireless ToolBox 
      23Intel(R) Graphics DriverUpdated on Dec 12, 2013.
      24Wireless WAN(Ericsson HSPA+ (F5521gw))Updated on Dec 20, 2013.
      Reason: Windows 8.1 Support
      25System Interface Device DriverUpdated on Dec 20, 2013.
      26WaitWakeEnabledUpdated on Dec 20, 2013.
       
    3. Software not included in clean install modules for Windows 8.1
      The clean install modules for Windows 8.1 do not include the following software.

      Software needed to install with drivers for Windows 8
      Install software with the drivers "c:\util\drivers" backed up in advance.
      Install the necessary drivers Driver Software saved in c:\util\drivers folder first and then Utility Software saved in c:\util folder.

      #Software nameRemarks
      1System Interface Manager 
      2HOLD Mode Setting Utility 
      3Touch Screen Control Service 
      4System Session Manager 
      5Manual Selector 
      6Hotkey Setting 
      7NumLock Notification 
      8USB Charge Setting Utility 
      9Camera Utility 
      10Touch Operation Help Utility 
      11Battery Recalibration 
      12Peak Shift Control Utility 
      13Power Plan Extension Utility 
      14Fn Ctrl Replace Utility 
      15USB Keyboard Helper 
       
      Software nonusable in Windows 8.1
      Software nameRemarks
      Camera for Panasonic PCIf needed, please do not update to Windows 8.1.




  • 5. Support evaluation information (Important matters and Restrictions)
    1. Operating System of No.1
    2. Operating System of No.2
    3. Wireless LAN
    4. Miracast
    5. Dashboard for Panasonic PC
    6. PC Information Viewer
    7. Wireless Toolbox

    1. Operating System of No.1
      - When Wireless LAN is switched off with airplane mode and Wi-Fi (/BT/WiMAX/GPS) on, RF of Wi-Fi (/BT/WiMAX/GPS) may remain on.
        Procedure: When the symptom occurs, switch on and off the Wireless LAN again.
    2. Operating System of No.2
      - Regardless of a task-bar position and a monitor rotating orientation, a pen is inoperable in the fixed wide field from the bottom of a monitor with zero degrees rotated.
        Procedure: Use touch-input function.
    3. Wireless LAN
      - Don't change the setting of [Wireless Mode](*) at Device Manarger.
        (*)[Device Manager]-[Network adapters]-[Intel(R) Centrino(R) Advanced-A 6205(/6235)]-[Properties]-[Advanced]-[Wireless Mode]
      - To enable/disable 802.11a, please use Wireless Toolbox.
    4. Miracast
      - Not preinstalled with Intel Wireless Display, Windows 8.1 does not support Wireless Display adaptor.
        If connected, DVD cannot be played back. Please do not upgrade OS to Windows 8.1 if you use Wireless Display.
    5. Dashboard for Panasonic PC
      - The DPI displayed on Text size (DPI) tile may not be the same as an actual setting value.
    6. PC Information Viewer
      - The "First Logon Date and Time" displayed in [PC Status] tab is changed to the date Windows 8.1 is installed.
    7. Wireless Toolbox
      - When 802.11a is disabled, the setting gets enabled after upgrading OS to Windows 8.1.
        Please disable 802.11a again after upgrading.


  • 6. Download of modules for Windows 8.1
  • Please read and understand the information on this page before using the modules for Windows 8.1.

    The modules for Windows 8.1 can be downloaded from below.
    For the usage, please refer to the information of the introducing guide stated in this page.
    Furthermore, we recommend printing it out prior to downloading.



    For CF-AX2L/M/P/Q (mk1) Series
    Download the module by installing Windows 8.1 by update or making clean install.

    Support ModuleSupport Module for Update install / Clean install
     (inc. Step-by-Step-Guide)

    Updated: Dec 20, 2013