Windows 11 pre-install model information

Release Date:February 08, 2022
Updated:February 25, 2022

We will inform support information of Windows 11 pre-install models.

*Please note that contents are subject to change without notice.

Support Information

Target Models

The target models of the Windows 11 pre-install model are as follows.

CF-33 [G/J/K/R/S/X/1/2/3] (mk2)

CF-SV1R (mk2 Asia-model)

FZ-55 [D/E/F] (mk2)

FZ-G2 [A/B/C/D] (mk1)

Frequently Asked Questions (FAQ)

Model

Select the target model from above and check the FAQ displayed.

FAQ

No.1 WWAN

Target Models

CF-33 [G/J/K/R/S/X/1/2/3]

FZ-55 [D/E/F]

FZ-G2 [A/B/C/D]

* eSIM equipped model only.

Question

PIN lock cannot be unlocked after resuming from hibernation when using eSIM.

Answer

If the symptom occurs, please restart the PC and then enter the PIN again.

No.2 ExternalDisplay

Target Models

CF-SV1R

FZ-55 [D/E/F]

Question

When connecting to a Thunderbolt display, the Thunderbolt display does not display when switching the display destination or returning from the power saving state.

Answer

If the symptom occurs, right-click on an empty area of the desktop, open "Display Settings", select the Thunderbolt display, and select "Extend these displays" from the pull-down menu to expand the display on the Thunderbolt display.

No.3 Bluetooth

Target Models

CF-33 [G/J/K/R/S/X/1/2/3]

CF-SV1R

FZ-55 [D/E/F]

FZ-G2 [A/B/C/D]

* Bluetooth equipped model only.

Question

After sending or receiving a file via Bluetooth, if you put the PC to sleep and then resume it, some applications will quit.

Answer

Please restart your PC after sending or receiving a file via Bluetooth.

No.4 Application

Target Models

CF-33 [G/J/K/R/S/X/1/2/3]

CF-SV1R

FZ-55 [D/E/F]

FZ-G2 [A/B/C/D]

Question

In some applications, changing the display resolution or magnification while displaying application window may cause the corruption of the display of the window of the application.

Answer

If the symptom occurs, close the application and start it again.

No.5 Panasonic PC Settings Utility

Target Models

CF-SV1R

Question

If you change the display resolution in Panasonic PC Settings Utility or the menu displayed by pressing the [Fn] key + [F8] key with an external display connected, an error message may be displayed and you may not be able to change it.

Answer

This is restriction at this time. We are planning to provide a countermeasure module at a later date(around February 2022.)