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Windows 10 November Update
Upgrade from "Windows 8.1 / Windows 7" PC

Updated: Nov 29, 2016 

This page shows Panasonic support evaluation information for upgrading TOUGHBOOK and
TOUGHPAD Series from Windows 8.1 / Windows 7 to Windows 10 November Update (hereinaftter referred to as "Windows 10").

As for detailed, we will update the Support Web page sequentially.
Please note that contents are subject to change without notice.

Select the button and go to the corresponding page

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Introduction

This page shows Panasonic support evaluation information for updating TOUGHBOOK and TOUGHPAD series from Windows 8.1 Update/Windows 7 to Windows 10.
Please note that this information does not guarantee the operation of Windows 10 on Panasonic PCs.

For the target models that can be upgraded to Windows 10, please confirm with the following [Model selection].

About the OS for which upgrading to Windows 10 is possible:

  • Windows 8.1 Update
  • Windows 7 Service Pack (SP1) 64 bit*

    * The “Windows 7 Service Pack (SP1) 32 bit” is ineligible.
    Recovery with Windows 7 (64 bit) is required when upgrading to Windows 10.

In introducing Windows 10, please grasp your PC operating environment and make an informed judgement.

Before upgrading to Windows 10, please make sure to confirm the following precautions and evaluation conditions. The tool may not operate properly if you upgrade without following the stipulated items set forth.

The upgrade procedure may take time depending on the network environment.
Please make sure to set forth an ample amount of time when performing the upgrade.

[Please read before upgrading to Windows 10]

Please prepare and check the reinstalling environment of your PC such as a recovery DVD-ROM and backup media before updating to Windows 10.
If you have not created a recovery disk, please make sure to create one before performing the update. You may not be able to create a recovery disk after the upgrade is complete.
Please refer to the “instruction manual guide” that is attached to the product for procedures on how to create a recovery disk. (See here for the PDF version of the instruction manual)

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Steps for Upgrade to Windows 10

Please perform upgrading with the following steps by all means.

  Step Operation Work contents OS environment
Before
upgrading
Step 1 Manual Preparations necessary for upgrade  
Step 2 Manual Backup important data  
Executing upgrade Step 3 Manual Upgrade to Windows 10 Windows 10
After
upgrading
Step 4 Manual Downloading the programs for updating and extracting to the hard drive Windows 10
Step 5 Manual Updating Drivers Windows 10
Step 6 Manual Windows Update Windows 10
Step 7 Manual Installation of the applications for Windows 10
(A portion of the upgrade process requires manual operation)
Windows 10
Step 8 Manual Uninstallation of the unnecessary drivers and applications for Windows 10 Windows 10

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Notes

Please confirm the following precautions and restriction items.
Due to the hardware configuration, only a portion of the Windows 10 functions can be utilized with the TOUGHBOOK and TOUGHPAD Series.

Panasonic does not compensate for any damage to operating environments or loss of data of a customer's PC.
Please be sure to back up any important data beforehand.

The Windows 8/Windows 8.1 pre-installed versions must be updated to Windows 8.1 Update.
Please confirm the precautions and make advance preparations when updating to Windows 8.1 Update.
Please confirm the following content of the “Windows 8.1 Update Support Evaluation Information” and follow the proper procedures to update to Windows 8.1 Update.

Regarding the upgrade and clean installation:
The implementation methods of Windows 10 can be conducted through upgrading or clean installation.
The carrying over of the network environment after implementing Windows 10 will vary depending on the installation procedures, as listed below.

Upgrade

Installation will be conducted after Windows settings, personal files, and applications are carried over.

* When upgrading to Windows 8.1 Upgrade with all models other than the licensed Windows 8.1
Update models, upgrading to Windows 10 is possible, but operation checks have not been conducted, so the support evaluation information and Windows 10 compatible drivers will not be supplied.

Clean Install

Installation will be conducted after settings, files, and applications are deleted.

When carrying over Windows settings, personal files, and applications, please make sure to follow the upgrade procedures.

Please refer to the following Microsoft website for information about Windows 10.

For questions regarding the Windows 10 OS, please contact Microsoft Corporation.

Support evaluation is not done with any other 3rd party software or peripherals.
For any queries related to 3rd party hardware and software support for "Windows 10" please contact the related 3rd party manufacturer or provider.

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Product List for Windows 10 Upgrading

The target models for Windows 10 upgrade are listed below.

[Model selection]

About Windows 10 November Update 
All Windows 10 upgraded devices listed below are tested for Windows 10 November update and accept the update.

  • TOUGHBOOK Series:
    CF-19Z (mk8), CF-31 [1/2/3/4] (mk5), CF-53 [2/3/4/7] (mk4), CF-54 [A/B/C] (mk1), CF-AX3E (mk2),
    CF-C2C (mk2), CF-MX4E (mk1), CF-LX3 [E/J] (mk2 / mk3), CF-SX4E (mk1 Asia model),
    CF-H2[P/Q/R/S] (mk3)
  • TOUGHPAD Series:
    FZ-G1 [A/F/J/K/L] (mk1 / mk2 / mk3), FZ-M1 [A/C] (mk1), FZ-Q1 [A/C] (mk1), UT-MB5 (mk1), UT-MA6 (mk1), FZ-Y1[C/D] (mk2)

* eg. please read "CF-31 [1/2/3/4]" as the "CF-311, CF-312, CF-313 and CF-314 series".

  • How to Upgrade to Windows 10 - Microsoft  Learn more
  • Windows 10 Q&A (Reservation or cancellation of the upgrading) Learn more
  • The models that are not listed above cannot be upgraded.
  • When upgrading models that are not eligible to be upgraded to Windows 10, please be aware that certain functions and software may be unable to be used and specific operations may become unstable.

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The “OS Upgrade Utility” Windows 10 Upgrade Support Tool

What is the “OS Upgrade Utility”
It is a support tool that is used to download or install compatible drivers when upgrading to Windows 10.

* The “OS Upgrade Utility” is not compatible with clean installations.

Downloading the “OS Upgrade Utility”
The “OS Upgrade Utility” Windows 10 upgrade support tool can be downloaded from the following page.


OS Upgrade Utility



History of Updates

[Oct 16, 2015]   First Release
[Feb 16, 2016]   To fix the following problems.
- "OS Upgrade Utility" stops on step of uninstalling "Common Components for Panasonic PC (x64)".
[Nov 29, 2016]   Tested for Windows 10 Anniversary Update.

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Download for Upgrading to Windows 10 with Step-by-Step Guide
Download for Clean Installing of Windows 10 with Step-by-Step Guide

The Target Model to Windows 10 Upgrade and Clean Install:
Installation program module of the updating and Clean installation program module and Step-By-Step Guide can download it each by clicking a download button.

ModelsDownloadPrepared
TOUGHBOOK
  CF-19Z (mk8)
  CF-31 [1/2/3/4] (mk5)
  CF-53 [2/3/4/7] (mk4)
  CF-54 [A/B/C] (mk1)
  CF-AX3E (mk2)
  CF-C2C (mk2 / mk2.5)
  CF-LX3 [E/J] (mk2 / mk3)
  CF-MX4E (mk1)
  CF-SX4E (mk1 Asia model)
  CF-H2[P/Q/R/S] (mk3)

TOUGHPAD
  FZ-G1A (mk1)
  FZ-G1F (mk2)
  FZ-G1 [J/K/L] (mk3)
  FZ-M1C (mk1)
  FZ-M1A (mk1 Value)
  FZ-Q1C (mk1)
  FZ-Q1A (mk1 Value)
  UT-MB5 (mk1)
  UT-MA6 (mk1)
  FZ-Y1[C/D] (mk2)

Upgrade from Windows 8.1

Support Module
Support Module for Upgrade
(inc. Step-by-Step-Guide)

Released: Jul 29, 2015
Additional: Aug 05, 2015
Additional: Sep 02, 2015
Additional: Oct 16, 2015
Additional: Nov 30, 2015
Additional: Dec 08, 2015
Additional: Dec 18, 2015
Additional: Feb 25, 2016
Additional: May 19, 2016

Additional: Jun 21, 2016

Updated: Jul 27, 2016

Updated: Aug 4, 2016

Updated: Aug 9, 2016

Updated: Aug 31, 2016

- Clean install:FZ-G1F,FZ-M1C,CF-AX3E,CF-LX3E/J

Upgrade from Windows 7

Support Module
Support Module for Upgrade
(inc. Step-by-Step-Guide)

Clean Install

Support Module
Support Module for Clean install
(inc. Step-by-Step-Guide)

* eg. please read "CF-31 [1/2/3/4]" as the "CF-311, CF-312, CF-313 and CF-314 series" or

"FZ-G1 [F/J/K/L]" as the "FZ-G1F, FZ-G1J, FZ-G1K and FZ-G1L series".

* Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the US and/or other countries.

* Other company names, product names or other names noted in this page are registered trademarks or trademarks of the respective companies.

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