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Displaying items 1 - 65; :
  1. Category

    Title

    Model Number, Operating System (Model number for Option manuals), Language, Release Date, Index No.

  2. 1

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.04L10)
    - Windows 10 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-31 CF-31[1/2/3/4] (mk5) CF-31[6/7/8/9] (m...

    All languages

    Apr 25, 2023

    No. 079074

    Download Now

  3. 2

    All Drivers

    "SD Card Reader Driver (PCIE)" for Windows 10 Update
    Shutdown will not complete

    [TOUGHBOOK] CF-31[1/2/3/4] CF-31[6/7/8/9] * "Windows 10 Pre-installed" PC

    All languages

    Dec 06, 2022

    No. 079193

    Download Now

  4. 3

    All Drivers

    ["EVE FA Standalone for Panasonic" for Windows 10 Update]
    Unable to authenticate fingerprint for Microsoft account.

    Toughbook CF-20 CF-20[A/B/C/D] (mk1) Toughbook CF-31 ...

    All languages

    Dec 06, 2022

    No. 067447

    Download Now

  5. 4

    FAQ

    Support information about restrictions on "Windows 10 October 2020 Update(Version20H2) " pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 O...

    Feb 08, 2022

    No. 081358

  6. 5

    FAQ

    Support information for North American models with Emergency Notification Setting application pre-installed.

    CF-20[E/F/G/H] (mk2)  CF-20[E/F/G/H]*****M CF-31[6/7/8/9] (mk6)  CF-31[6/7/8/9]***...

    Oct 28, 2021

    No. 081977

  7. 6

    FAQ

    [OS Upgrade Utility]
    The message "File download failed. Please check your Internet connection, wait a while, and then execute the OS Upgrade Utility again." appears at execution of "OS Upgrade Utility", despite the network is connected.

    * For the following models that upgrade from "Windows 8.1 Update" or "Windows 7" to "Windows 10 A...

    Oct 13, 2020

    No. 080155

  8. 7

    FAQ

    [Manual Selector]
    The message "No updates available." appears when clicking [Check Update] in [Manual Selector], despite the network is connected and there actually is an update.

    * For the following models whose Manual Selector's version is "V1.02Lxx Mxx - V1.04Lxx Mxx" CF-2...

    Oct 13, 2020

    No. 080154

  9. 8

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    ”EVE FA Standalone for Panasonic” Update Program

    Toughbook CF-19 CF-19Z (mk8) Toughbook CF-31 ...

    All languages

    Sep 23, 2020

    No. 074950

    Download Now

  10. 9

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    WWAN Driver Update Program

    Toughbook CF-19 CF-19Z (mk8) Toughbook CF-31 CF-31[1/2/3/4] (mk5) Toughbook CF-53 CF-53[2/...

    All languages

    Sep 23, 2020

    No. 074932

    Download Now

  11. 10

    FAQ

    Support information about restrictions on "Windows 10 May 2020 Update(Version2004) " pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 M...

    Sep 15, 2020

    No. 080865

  12. 11

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.00L11)
    - Windows 7 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-31 CF-31[1/2/3/4] (mk5) *3 CF-33 CF-33[D/E/P/Q] (mk1) CF...

    All languages

    Aug 03, 2020

    No. 067121

    Download Now

  13. 12

    FAQ

    Support information on Panasonic PC Camera Utility

    Installation type Model name Windows 10 Pre-installed model ...

    Jun 09, 2020

    No. 080081

  14. 13

    FAQ

    Support information about restrictions on "Windows 10 November 2019 Update(Version1909)" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 N...

    Feb 04, 2020

    No. 080190

  15. 14

    FAQ

    Support information about restrictions on "Windows 10 May 2019 Update(Version1903)" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 May...

    Jan 15, 2020

    No. 079265

  16. 15

    FAQ

    Support information about restrictions on "Windows 10 October 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Oct...

    Mar 05, 2019

    No. 078344

  17. 16

    FAQ

    Support information about restrictions on "Windows 10 April 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Apr...

    Dec 05, 2018

    No. 077347

  18. 17

    FAQ

    Support information about restrictions on "Windows 10 Fall Creators Update" pre-installed models.

    Windows 10 Fall Creators Update (Version 1709) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D...

    Apr 05, 2018

    No. 076609

  19. 18

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    Intel LAN Driver Update Program

    Toughbook CF-31 CF-31[1/2/3/4] (mk5) Toughbook CF-53 ...

    All languages

    Nov 14, 2017

    No. 074949

    Download Now

  20. 19

    FAQ

    Support information about restrictions on "Windows 10 Creators Update" pre-installed models.

    Windows 10 Creators Update (Version 1703) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D] (mk...

    Oct 24, 2017

    No. 076190

  21. 20

    All Drivers

    [IntelR LAN Driver for Windows 10 Fall Creators Update / Creators Update]
    Some settings disappear from Advanced tab at device manager.

    Toughpad FZ-G1 FZ-G1[J/K/L/M/N] (mk3), FZ-G1[P/Q/R] (mk4) ...

    All languages

    Oct 17, 2017

    No. 067454

    Download Now

  22. 21

    FAQ

    [Windows 10] I installed antivirus software, but Windows Defender will not be disabled.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-33[A/B/C/L/M/N] (mk1), CF-33[D/E/P/...

    Universal

    Jul 27, 2017

    No. 075345

    Download Now

  23. 22

    FAQ

    [Intel Graphics dirver]
    About distributing Intel Graphics driver for Windows 10 via Windows Update.
    - Intel (R) HD Graphics Driver Update Program (20.19.15.4549)

    [TOUGHBOOK] CF-31[1/2/3/4] (mk5) CF-53[2/3/4/5/7] (mk4) CF-54[A/B/C] (mk1) CF-C2C (mk2.5) ...

    Feb 03, 2017

    No. 072846

  24. 23

    FAQ

    [Windows 10 Anniversary Update (Version 1607) preinstall models]
    Re-installation to Windows 10 causes an error message.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-53 [2/3/4/5/7] (mk4) CF-54[A/B/C] (m...

    Jan 31, 2017

    No. 072848

  25. 24

    All Drivers

    [Fingerprint]
    Unable to authenticate fingerprint for Microsoft account.

    Toughbook CF-19CF-19Z (mk8) Toughbook CF-20CF-20 [A/B/C/D] (mk2) Toughbook CF-31CF-31 [1/2/3/4]...

    All languages

    Oct 31, 2016

    No. 067124

    Download Now

  26. 25

    All Drivers

    [Intel LAN Driver - Windows 10 Anniversary Update]
    Update Intel LAN driver for Windows 10 Anniversary Update.

    TOUGHPAD FZ-G1F (mk2) FZ-G1 [J/K/L/M/N] (mk3) FZ-G1 [P/Q/R] (mk4) FZ-Y1 [C/D] (mk2) TOUGHB...

    All languages

    Oct 31, 2016

    No. 059450

    Download Now

  27. 26

    All Drivers

    [WWAN - Windows 10 Anniversary Update]
    Update to the WWAN driver for Windows 10 Anniversary Update.

    FZ-G1A (mk1)

    FZ-G1F (mk2)

    FZ-G1[J/K/L/M/N] (mk3 Win10/DG)

    FZ-M1A (mk1 Value)

    FZ-M1C (mk1 Std.)

    FZ-Q1C ...

    All languages

    Sep 06, 2016

    No. 059456

    Download Now

  28. 27

    FAQ

    [Motion View FAQ]
    Disabling Touchscreen Functions

    CF-19

    CF-31

    CF-53

    CF-AX3

    CF-C2

    Windows 8.1

    Windows 8

    Universal

    Apr 24, 2015

    No. 037643

  29. 28

    Application and Utility

    [Toshiba Bluetooth stack]
    Security patch for Toshiba Bluetooth Stack

    Bluetooth model using Toshiba Bluetooth stack V5.xx.xx or later in the following C...

    Universal

    Mar 31, 2015

    No. 070397

    Download Now

  30. 29

    FAQ

    [Touch screen]
    In "Reset your PC" screen, you cannot click the correct location using touch screen.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058111

  31. 30

    FAQ

    [Port Replicator CF-VEB27x]
    If you warm-dock with CF-VEB27x during sleep, you will get a message
    "Power Surge On Hub Port" after resuming.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058110

  32. 31

    FAQ

    [HDMI, 16bit PC card]
    While playing back the sound via speakers on an HDMI display, access to
    a 16bit PC card may become stable.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058109

  33. 32

    FAQ

    [IEEE1394 HDD]
    When you connect an HDD through IEEE1394 connector
    on the computer and enter hibernation, you may not be able to
    access to an IEEE1394 HDD normally after resuming from
    hibernation.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058108

  34. 33

    FAQ

    [Screen resolution]
    When you connect an external analogue display through VGA
    connector and select higher resolution, the screen may be blurred
    on the external display.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058107

  35. 34

    FAQ

    [Wireless LAN]
    When you set up Wake Up On WLAN function, you will not be able to
    connect to the network after resuming from sleep if you turn the wireless
    switch to off and on during sleep.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058106

  36. 35

    FAQ

    [External monitor]
    Refresh rate cannot be set to 60p Hz for a specific external monitor.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058105

  37. 36

    FAQ

    [Express Card]
    There is an Express Card which has the known problem with CF-31(mk5).

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058104

  38. 37

    FAQ

    [Touch Pad]
    There are the cases that horizontal scrolling does not work even if you swipe
    the bottom of the Touch Pad.

    CF-31[1/2/3/4] (mk5)

    Feb 19, 2015

    No. 058103

  39. 38

    Application and Utility

    CF-31W/X/Y (mk4) GPS Viewer has been updated for CF-WGP311 and CF-WPG314.

    Toughbook CF-31 CF-31W/X/Y (mk4 Std./Perf./Value)

    MUI

    Jan 13, 2015

    No. 072445

    Download Now

  40. 39

    Application and Utility

    CF-31W/X/Y (mk4) GPS Viewer has been updated for CF-WGP311 and CF-WPG314.

    Toughbook CF-31 CF-31W/X/Y (mk4 Std./Perf./Value)

    English(UK)

    Jan 13, 2015

    No. 072444

    Download Now

  41. 40

    Application and Utility

    CF-31W/X/Y (mk4) GPS Viewer has been updated for CF-WGP311 and CF-WPG314.

    Toughbook CF-31 CF-31W/X/Y (mk4 Std./Perf./Value)

    English(North America)

    Jan 13, 2015

    No. 072443

    Download Now

  42. 41

    Application and Utility

    CF-31W/X/Y (mk4) GPS Viewer has been updated for CF-WGP311 and CF-WPG314.

    Toughbook CF-31 CF-31W/X/Y (mk4 Std./Perf./Value)

    Universal

    Jan 13, 2015

    No. 016143

    Download Now

  43. 42

    FAQ

    Support information for Wireless WAN driver and related software

    CF-31W/X/Y (mk4) : CF-31[W/X/Y]xxxxxx CF-19[5/6] (mk7) : CF-19[5/6]xxxxxx CF-53S/U/V/Y/Z (mk3) ...

    Dec 18, 2013

    No. 066502

    Download Now

  44. 43

    FAQ

    [Intel WLAN Windows 8 driver]
    Microsoft Windows Update

    CF-C2A series, CF-191 and CF-192 series (Only to Intel WLAN module model), CF-31S, CF-31U and C...

    Dec 13, 2012

    No. 063093

  45. 44

    FAQ

    [Swichable Graphics]
    Video Playback Application

    CF-31U(mk3 Perf.) [Only for 31mk3 Performance model (Windows 7)]

    Nov 20, 2012

    No. 063073

  46. 45

    FAQ

    [Switchable Graphics]
    Association with High Performance Video and Power Saving Video

    CF-31U(mk3 Perf.) [Only for 31mk3 Performance model (Windows 7)]

    Nov 20, 2012

    No. 063072

  47. 46

    FAQ

    In the case of clean installation of Windows XP For CF-31V(mk3 Value)

    CF-31V(mk3 Value)

    Oct 04, 2012

    No. 062325

  48. 47

    FAQ

    In the case of clean installation of Windows XP For CF-31S/U(mk3 Std./Perf.)

    CF-31S/U(mk3 Std./Perf.)

    Oct 04, 2012

    No. 062274

  49. 48

    FAQ

    [Motion View FAQ]
    How to set up Hotkey Appendix Utility.

    CF-18, CF-19, CF-30, CF-31, CF-51, CF-52, CF-53, CF-74, CF-C1, CF-D1, CF-F9, CF-S10, CF-T8 and CF-U1

    Aug 23, 2012

    No. 061407

  50. 49

    FAQ

    [Motion View FAQ]
    How to calibrate the touch screen

    CF-31A/B/C/E/G (mk1)

    Aug 23, 2012

    No. 061118

  51. 50

    FAQ

    [Win7/XP]
    No sound from speaker

    CF-18, CF-19, CF-30, CF-31, CF-51, CF-52, CF-53, CF-74, CF-C1, CF-D1, CF-F9, CF-S10, CF-T8 and CF-U1

    Aug 23, 2012

    No. 060222

  52. 51

    FAQ

    [Win7/XP]
    Wireless WAN connection for LTE(MC7700)

    CF-31[J/Q]xxxxxx / with LTE(MC7700)

    Dec 15, 2011

    No. 059427

  53. 52

    FAQ

    In the case of clean installation of Windows XP For CF-31K/Q(mk2 Value)

    CF-31K/Q(mk2 Value)

    Oct 24, 2011

    No. 058554

  54. 53

    FAQ

    In the case of clean installation of Windows XP For CF-31J/K/M/N/P(mk2 Perf./Std.)

    CF-31J/K/M/N/P(mk2 Perf./Std.)

    Oct 20, 2011

    No. 058408

  55. 54

    FAQ

    In the case of Dashboard / GPS Viewer / Camera Utility application Update installation for CF-31mk2.

    CF-31J/K/M/N/P(mk2 Perf./Std.) CF-31K/Q(mk2 Value) CF-31R(mk2 Std.)(Only Dashboard application...

    Jul 07, 2011

    No. 054875

  56. 55

    FAQ

    A phenomenon to become the blue screen after XP security update program KB2393802 application may be caused.

    CF-31A(mk1 Perf./Std.)‚ CF-31B/E(mk1 Perf./Std.)‚ CF-31C(mk1 Std.)‚ CF-31D(mk1...

    Jun 30, 2011

    No. 054833

  57. 56

    FAQ

    If installed Windows 7 SP1 which was released on 2011-Feb-23rd from Microsoft is installed‚ following phenomenon may occur.

    CF-31A(mk1 Perf./Std.) / CF-31G(mk1 Value)

    Mar 16, 2011

    No. 053499

  58. 57

    FAQ

    In the case of clean installation of Windows XP For CF-31D(mk1 Std.)

    CF-31D(mk1 Std.)

    Oct 26, 2010

    No. 051629

  59. 58

    FAQ

    In the case of clean installation of Windows XP For CF-31C(mk1 Std.)

    CF-31C(mk1 Std.)

    Oct 26, 2010

    No. 051553

  60. 59

    FAQ

    In the case of clean installation of Windows XP For CF-31B/E(mk1 Value)

    CF-31B/E(mk1 Value)

    Oct 22, 2010

    No. 051481

  61. 60

    FAQ

    In the case of clean installation of Windows XP For CF-31B/E(mk1 Perf./Std.)

    CF-31B/E(mk1 Perf./Std.)

    Oct 21, 2010

    No. 051403

  62. 61

    FAQ

    [Display Selector]
    Display device may not be changed when using discrete GPU.

    CF-31A/B/C/E(mk1 Perf./Std.)‚ CF-31G(mk1 Value)

    Aug 23, 2010

    No. 050276

  63. 62

    FAQ

    [Preinstalled HDD image]
    There is a folder with random 18 numeric and alphabetic characters on C:\.

    CF-31A/B/C/E(mk1 Perf./Std.)‚ CF-31G(mk1 Value)

    Aug 23, 2010

    No. 050275

  64. 63

    FAQ

    [GPS ‚ COM ports]
    GPS/Serial port device does not work properly.

    CF-31A/B/C/E(mk1 Perf./Std.)‚ CF-31G(mk1 Value)

    Aug 23, 2010

    No. 050273

  65. 64

    FAQ

    In the case of clean installation of Windows XP For CF-31G(mk1 Value)

    CF-31G(mk1 Value)

    Aug 06, 2010

    No. 050165

  66. 65

    FAQ

    In the case of clean installation of Windows XP For CF-31A(mk1 Perf./Std.)

    CF-31A(mk1 Perf./Std.)

    Apr 26, 2010

    No. 017675

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