Released: Sep 12‚ 2012
Updated: Jan 23‚ 2024
This page shows the information regarding the repair services (hereinafter referred to as "Service") for TOUGHBOOK Asia Personal Computers.
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CF-SV1 series
- Objective of this Service
Panasonic will repair Asia Personal Computers CF-SV1 series a customer purchased in the event of a defect in applicable countries and regions.
- Object products of this Service
The details object model numbers of this service are shown in the following URL. Other models are non-object models. » Object models
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- Applicable countries and regions
This Service applies to the following countries and regions.
- Japan, China, Korea, Taiwan, Hong Kong, India, Singapore, Thailand, Malaysia, Indonesia, Philippines
- Please note that this Service does not apply to the countries or regions other than those specified above.
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- Warranty period
The warranty period is 4 years from the date when a customer first purchased the main unit and 1 year for the included battery pack. Panasonic will bear the costs of the parts and labor. In countries and regions, Japan, Taiwan, India, Thailand, Malaysia, and Philippines, Panasonic will also bear the cost of pickup-service transportation. For models other than the CF-SV1RDG3TW、CF-SV1RDGRTW、CF-SV1RDH3TW、CF-SV1RDHRTW、CF-SV1RDG8TW、CF-SV1RDG9TW、CF-SV1RDG3BW、CF-SV1RDGRBW、CF-SV1RDH3BW、CF-SV1RDHRBW、CF-SV1RDG3MW、CF-SV1RDGRMW、CF-SV1RDH3MW、CF-SV1RDHRMW、CF-SV1RDG1BW、CF-SV1RDH1BW, repairs involving replacement of the main board cannot be performed in Mainland China.
- Contact for repair
The following URL details a local-language (and English in some countries) speaking helpdesk in an applicable country or region. » Contact for Repair
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CF-SV8 series
- Objective of this Service
Panasonic will repair Asia Personal Computers CF-SV8 series a customer purchased in the event of a defect in applicable countries and regions.
- Object products of this Service
The details object model numbers of this service are shown in the following URL. Other models are non-object models. » Object models
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- Applicable countries and regions
This Service applies to the following countries and regions.
- Japan, China, Taiwan, Hong Kong, India, Singapore, Thailand, Malaysia, Indonesia, Philippines
- Please note that this Service does not apply to the countries or regions other than those specified above.
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- Warranty period
The warranty period is 4 years from the date when a customer first purchased the main unit and 1 year for the included battery pack. Panasonic will bear the costs of the parts and labor. In countries and regions, Japan, Taiwan, India, Thailand, Malaysia, and Philippines, Panasonic will also bear the cost of pickup-service transportation. For models other than the CF-SV8RDE8TW, CF-SV8RDE9TW, CF-SV8RDEETW, CF-SV8RDEFTW, CF-SV8RDF3TW, CF-SV8RDFRTW, repairs involving replacement of the main board cannot be performed in Mainland China.
- Contact for repair
The following URL details a local-language (and English in some countries) speaking helpdesk in an applicable country or region. » Contact for Repair
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CF-SZ6 series
- Objective of this Service
Panasonic will repair Asia Personal Computers CF-SZ6 series a customer purchased in the event of a defect in applicable countries and regions.
- Object products of this Service
The details object model numbers of this service are shown in the following URL. Other models are non-object models. » Object models
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- Applicable countries and regions
This Service applies to the following countries and regions.
- Japan, China, Taiwan, Hong Kong, India, Singapore, Thailand, Malaysia, Indonesia, Philippines
- Please note that this Service does not apply to the countries or regions other than those specified above.
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- Warranty period
The warranty period is 4 years from the date when a customer first purchased the main unit and 1 year for the included battery pack. Panasonic will bear the costs of the parts and labor. In countries and regions, Japan, Taiwan, India, Thailand, Malaysia, Indonesia, and Philippines, Panasonic will also bear the cost of pickup-service transportation. For models other than the CF-SZ6RDP3TJ, CF-SZ6RDPRTJ, CF-SZ6RDM3TJ, CF-SZ6RDMRTJ, CF-SZ6RDP3TR, CF-SZ6RDPRTR, CF-SZ6RDM3TR and CF-SZ6RDMRTR, repairs involving replacement of the main board cannot be performed in Mainland China.
- Contact for repair
The following URL details a local-language (and English in some countries) speaking helpdesk in an applicable country or region. » Contact for Repair
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