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[ Found 1510 matches ]
Displaying items 1 - 100; :
  1. Category

    Title

    Model Number, Operating System (Model number for Option manuals), Language, Release Date, Index No.

  2. 1

    FAQ

    Support information on Panasonic PC Camera Utilitynew

    Installation type Model name Windows 10 Pre-installed model ...

    Dec 03, 2019

    No. 080081

  3. 2

    Windows Upgrade

    [Windows 10]
    OS (Windows 10) has been updated to Version 1803 or later. And the setting is used so that the system does not go to sleep when the display is closed. At that time, incorrect touch panel input may occur.

    [TOUGHBOOK] CF-XZ6R (mk1)   CF-XZ6R*****

    All languages

    Nov 19, 2019

    No. 079200

  4. 3

    All Drivers

    "SD Card Reader Driver (PCIE)" for Windows 10 Update
    Shutdown will not complete

    [TOUGHBOOK] CF-31[1/2/3/4] CF-31[6/7/8/9] * "Windows 10 Pre-installed" PC

    All languages

    Nov 19, 2019

    No. 079193

    Download Now

  5. 4

    All Drivers

    "SD Card Reader Driver (USB)" for Windows 10 Update
    Shutdown will not complete

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-33[A/B/C/L/M/N/V/W] (mk1) CF-33...

    All languages

    Nov 19, 2019

    No. 079192

    Download Now

  6. 5

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    Panasonic PC Setting Utility Update Program (V5.03L12 M00)

    [TOUGHBOOK] CF-54[A/B/C] (mk1) CF-54[D/E/F] (mk2)

    All languages

    Nov 19, 2019

    No. 077279

    Download Now

  7. 6

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    2D Barcode Key Emulator Update Program (V3.06L11A M00 (for Type-A))

    [TOUGHBOOK] CF-C2C (mk2/2.5) [TOUGHPAD] FZ-G1A (mk1) FZ-G1F (mk2) FZ-G1[J/K/L/M/N] (mk...

    All languages

    Nov 19, 2019

    No. 077278

    Download Now

  8. 7

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    System Interface Manager Update Program

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-33[A/B/C/L/M/N/V/W] (mk1) CF-33[D/...

    All languages

    Nov 19, 2019

    No. 077277

    Download Now

  9. 8

    All Drivers

    [Video(Gfx) Driver for Windows 10 Update]
    There is a case that PC hangs when using Miracast connection after resuming from sleep.

    Toughbook CF-53 CF-53[2/3/4/5/7] (mk4) Toughbook CF-C2 CF-C2C (mk2.5) * "Windows 10 Pre-i...

    All languages

    Nov 19, 2019

    No. 067453

    Download Now

  10. 9

    All Drivers

    ["EVE FA Standalone for Panasonic" for Windows 10 Update]
    Unable to authenticate fingerprint for Microsoft account.

    Toughbook CF-20 CF-20[A/B/C/D] (mk1) Toughbook CF-31 ...

    All languages

    Nov 19, 2019

    No. 067447

    Download Now

  11. 10

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.03L10)
    - Windows 10 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2) CF-31 CF-31[1/2/3/4] (mk5) CF-31[6/7/8/9] (m...

    All languages

    Oct 08, 2019

    No. 079074

    Download Now

  12. 11

    Application and Utility

    Recovery Disc Creation Utility (Recovery Image Downloading Edition)
    for Windows 10 Recovery Image Download Service (V2.00L11)
    - Windows 7 preinstalled model

    CF-20 CF-20[A/B/C/D] (mk1) CF-31 CF-31[1/2/3/4] (mk5) *3 CF-33 CF-33[D/E/P/Q] (mk1) CF...

    All languages

    Oct 08, 2019

    No. 067121

    Download Now

  13. 12

    FAQ

    Support information on FZ-55[A/B/C] model

    FZ-55[A/B/C] series

    Oct 04, 2019

    No. 079284

  14. 13

    FAQ

    Support information about restrictions on "Windows 10 May 2019 Update(Version1903)" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 May...

    Sep 24, 2019

    No. 079265

  15. 14

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    ”EVE FA Standalone for Panasonic” Update Program

    Toughbook CF-19 CF-19Z (mk8) Toughbook CF-31 ...

    All languages

    Sep 10, 2019

    No. 074950

    Download Now

  16. 15

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    WWAN Driver Update Program

    Toughbook CF-19 CF-19Z (mk8) Toughbook CF-31 CF-31[1/2/3/4] (mk5) Toughbook CF-53 CF-53[2/...

    All languages

    Sep 10, 2019

    No. 074932

    Download Now

  17. 16

    FAQ

    MSDS (Material Safety Data Sheet) for TOUGHBOOK and TOUGHPAD

    TOUGHBOOK models and TOUGHPAD models

    Aug 06, 2019

    No. 078353

    Download Now

  18. 17

    FAQ

    Support information on FZ-M1[F/J] model featuring RealSense 3D Camera

    FZ-M1F series FZ-M1F900YT3 FZ-M1J series Intel® RealSense™ 3D camera Model

    Jun 04, 2019

    No. 077190

  19. 18

    FAQ

    Support information about restrictions on "Windows 10 October 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Oct...

    Mar 05, 2019

    No. 078344

  20. 19

    Keyboard, Mouse and Peripherals

    [TOUGHBOOK/TOUGHPAD] ADB USB Driver for FZ-L1, FZ-N1 and FZ-T1

    FZ-L1, FZ-N1 and FZ-T1 Series

    Universal

    Feb 27, 2019

    No. 059438

    Download Now

  21. 20

    FAQ

    Support information for FZ-T1, FZ-L1 series

    FZ-T1B*****M FZ-L1A*****M

    Jan 29, 2019

    No. 078352

  22. 21

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    Intel Video(Gfx) Driver Update Program

    Toughbook CF-53 CF-53[2/3/4/7] (mk4) Toughbook CF-AX3 CF-AX3E (mk2) Toughbook CF-C2 CF-C2C...

    All languages

    Jan 08, 2019

    No. 074951

    Download Now

  23. 22

    FAQ

    Support information about restrictions on "Windows 10 April 2018 Update" pre-installed models and Recovery Image Download Service applicable models.

    Installation type Model name Pre-installed model [Windows 10 Apr...

    Dec 05, 2018

    No. 077347

  24. 23

    FAQ

    [Windows 10]
    In using the OCR function of Panasonic PC Camera Utility, I can get an error saying "Panasonic PC Camera Utility has encountered a problem and needs to close. We are sorry for the inconvenience.".

    CF-20 (mk1/mk2)  CF-20[A/B/C/D]******, CF-20[E/F/G/H]****** CF-33 (mk1)  CF-33[A/B...

    Sep 25, 2018

    No. 074972

  25. 24

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    TouchPad Driver Update Program

    Toughbook CF-53 CF-53[2/3/4/7] (mk4) Toughbook CF-54 CF-54A/B/C (mk1) Toughbook CF-AX3 CF-...

    All languages

    Jun 19, 2018

    No. 074931

    Download Now

  26. 25

    FAQ

    [External Display]
    BIOS password screen is not displayed to external display.

    CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 077116

  27. 26

    FAQ

    [Tablet Mode]
    While displaying the Start menu on the full screen in the tablet mode, You can't see the application like Panasonic PC settings assigned to the "A1" button being launched.

    CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 077071

  28. 27

    FAQ

    [USB]
    If you use Vehicle Dock/Cradle connected, you can not charge while sleeping, even if Always on Charging is enabled in the USB charging setting of the BIOS setting menu. The USB of the port replicator is only operating during system on. And when Quick Charging is enabled, the USB port on the tablet side will charge while sleeping.

    CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 077070

  29. 28

    FAQ

    [Wireless Switch]
    The operation when Wireless Switch is assigned to "A2" button may be strange. If you turn on and off the Wireless Switch while in airplane mode, airplane mode will be canceled but Wi-Fi / Bluetooth / Cellular other than GPS will not return on.

    CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 077069

  30. 29

    FAQ

    [Port Replicator]
    When CF-20 using with the port-replicator, after pressing "Fn" & "1" key twice without removing the tablet part by, VGA / HDMI or LAN may become unusable in some cases.

    CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 077068

  31. 30

    FAQ

    Support information about restrictions on "Windows 10 Fall Creators Update" pre-installed models.

    Windows 10 Fall Creators Update (Version 1709) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D...

    Apr 05, 2018

    No. 076609

  32. 31

    FAQ

    [Digitizer Pen]
    Action center cannot be opened by swipe with Digitizer Pen

    CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 072841

  33. 32

    FAQ

    [Detach Keyboard Base]
    "Keyboard Base not found" message is sometimes displayed when ejecting Keyboard Base from Main unit.

    CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 072236

  34. 33

    FAQ

    [LED]
    Some of menus of icon in Taskbar may become blank when changing main display.

    CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 072221

  35. 34

    FAQ

    [Serial Mouse]
    Cannot use Serial Mouse.

    CF-20[A/B/C/D] (mk1) CF-20[E/F/G/H] (mk2)

    Apr 05, 2018

    No. 072219

  36. 35

    FAQ

    [Camera]
    Panasonic PC Camera Utility or Microsoft Camera shows error message， in case that Front Camera is set Disabled in Setup Utility(BIOS).

    CF-33[A/B/C/L/M/N] (mk1)

    CF-33[D/E/P/Q] (mk1)

    CF-33[V/W] (mk1)

    Windows 10 64bit Ver.1607

    Jan 29, 2018

    No. 074921

  37. 36

    FAQ

    [Camera]
    Rear Camera might not be usable in Panasonic PC Camera Utility or Microsoft Camera.

    CF-33[A/B/C/L/M/N] (mk1)

    CF-33[D/E/P/Q] (mk1)

    CF-33[V/W] (mk1)

    Windows 10 64bit Ver.1607

    Jan 29, 2018

    No. 074920

  38. 37

    FAQ

    [Movie]
    "Movies & TV" apps may not re-play a video data stored in SD memory card.

    CF-33[A/B/C/L/M/N] (mk1)

    CF-33[D/E/P/Q] (mk1)

    CF-33[V/W] (mk1)

    Windows 10 64bit Ver.1607

    Jan 29, 2018

    No. 074919

  39. 38

    FAQ

    [Display]
    Some of 4K digital TV may not show any display but sound when HDMI cable is connected to the Keyboard base.

    CF-33[A/B/C/L/M/N] (mk1)

    CF-33[D/E/P/Q] (mk1)

    CF-33[V/W] (mk1)

    Windows 10 64bit Ver.1607

    Jan 29, 2018

    No. 059454

  40. 39

    FAQ

    [Hardware]
    How to output screen to external display via Wi-Fi.

    Toughpad FZ-E1

    Toughpad FZ-F1

    Dec 12, 2017

    No. 076323

  41. 40

    FAQ

    [Mobile communication]
    Is Hotspot 2.0 supported?

    Toughpad FZ-E1

    Toughpad FZ-F1

    Dec 12, 2017

    No. 076322

  42. 41

    FAQ

    [Barcode]
    How to use parameters (profile) set by Barcode Reader app settings from my application.

    Toughpad FZ-E1

    Toughpad FZ-F1

    Dec 12, 2017

    No. 076321

  43. 42

    FAQ

    [Barcode]
    How to set preamble or postamble of barcode reader.

    Toughpad FZ-E1

    Toughpad FZ-F1

    Dec 12, 2017

    No. 076320

  44. 43

    FAQ

    [Basic operation /Initial settings / Mobile communication]
    "Provision this device" screen does not appear in initial setting screens (OOBE).

    Toughpad FZ-E1

    Toughpad FZ-F1

    Dec 12, 2017

    No. 076319

  45. 44

    FAQ

    [Moblie communication]
    How to set a static IP address for Wi-Fi connection.

    Toughpad FZ-E1

    Toughpad FZ-F1

    Dec 12, 2017

    No. 076318

  46. 45

    FAQ

    [Moblie communication]
    Can not connect WiFi AP using Protected EAP(PEAP) security.

    Toughpad FZ-F1

    Dec 12, 2017

    No. 076317

  47. 46

    FAQ

    [Moblie communication]
    How to use mobile instead of WiFi when WiFi is poor.

    FZ-F1B (mk1)

    Dec 12, 2017

    No. 076316

  48. 47

    FAQ

    [Moblie communication]
    How to set up Internet APN?

    FZ-E1BF series, FZ-E1BB series, FZ-E1DF series, FZ-E1DB series, FZ-F1BF series

    Dec 12, 2017

    No. 074936

  49. 48

    FAQ

    [Basic operation]
    The product ID for the lockdown xml file.

    Toughpad FZ-F1

    FZ-E1B (mk1)

    FZ-E1D (mk1.5)

    Dec 12, 2017

    No. 070854

  50. 49

    FAQ

    [Moblie communication]
    I set the static IP in the Wi-Fi settings, but it does not become enabled.

    FZ-E1B (mk1)

    Dec 12, 2017

    No. 069452

  51. 50

    All Drivers

    [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update]
    Intel LAN Driver Update Program

    Toughbook CF-31 CF-31[1/2/3/4] (mk5) Toughbook CF-53 ...

    All languages

    Nov 14, 2017

    No. 074949

    Download Now

  52. 51

    FAQ

    Support information about restrictions on "Windows 10 Creators Update" pre-installed models.

    Windows 10 Creators Update (Version 1703) pre-installed model. [TOUGHBOOK] CF-20[A/B/C/D] (mk...

    Oct 24, 2017

    No. 076190

  53. 52

    All Drivers

    [Intel® LAN Driver for Windows 10 Fall Creators Update / Creators Update]
    Some settings disappear from Advanced tab at device manager.

    Toughpad FZ-G1 FZ-G1[J/K/L/M/N] (mk3), FZ-G1[P/Q/R] (mk4) ...

    All languages

    Oct 17, 2017

    No. 067454

    Download Now

  54. 53

    FAQ

    [Windows 10] I installed antivirus software, but Windows Defender will not be disabled.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-33[A/B/C/L/M/N] (mk1), CF-33[D/E/P/...

    Universal

    Jul 27, 2017

    No. 075345

    Download Now

  55. 54

    FAQ

    [Finger Print]
    When you return to the first user immediately after switching to another user using "Fast User Switching", the fingerprint authentication becomes disabled.

    CF-54G/H/J (mk3)

    Windows 10 64bit Ver.1607

    Jun 29, 2017

    No. 075183

  56. 55

    FAQ

    [Video]
    DVD/BD player applications such as PowerDVD and so on cannot play back the commercial DVD/BD on the monitor connected through HDMI connecter on the port replicator.

    CF-54G/H/J (mk3)

    Windows 10 64bit Ver.1607

    Jun 29, 2017

    No. 075182

  57. 56

    FAQ

    [Display]
    In the case of using Port Replicator or Vehicle Dock Adaptor connecting with display, display may not be recognized when you resume after translating from Auto Suspend to Auto Hibernation.

    CF-33[D/E/P/Q] (mk1)

    Windows 7 64bit SP1

    Windows 7 32bit SP1

    Jun 28, 2017

    No. 075188

  58. 57

    FAQ

    [Wireless LAN]
    802.11a cannot be disabled by "Wireless Switch utility" when "Wireless Radio" is OFF in Concealed mode setting.

    CF-33[D/E/P/Q] (mk1)

    Windows 7 64bit SP1

    Windows 7 32bit SP1

    Jun 28, 2017

    No. 075187

  59. 58

    FAQ

    [Slim Keyboard]
    When Slim Keyboard is connected, "This device can perform faster" message is displayed.

    CF-33[D/E/P/Q] (mk1)

    Windows 7 64bit SP1

    Windows 7 32bit SP1

    Jun 28, 2017

    No. 075186

  60. 59

    FAQ

    [PC Information Viewer]
    When Slim Keyboard is connected to Tablet， information about "Docking Device" of "Setup"Tab cannot be displayed correctly.

    CF-33[D/E/P/Q] (mk1)

    Windows 7 64bit SP1

    Windows 7 32bit SP1

    Jun 28, 2017

    No. 075185

  61. 60

    FAQ

    [Windows 10]
    When I start up Panasonic PC Camera Utility, I get an error saying "Camera device initialization failure. Restart the application.".

    CF-33[A/B/C/L/M/N] (mk1)

    CF-33[D/E/P/Q] (mk1)

    Windows 10 64bit Ver.1607

    Jun 27, 2017

    No. 074917

  62. 61

    FAQ

    [Basic operation]
    Can not take screenshot after OS upgrading.

    FZ-E1B (mk1)

    May 24, 2017

    No. 074935

  63. 62

    FAQ

    [Hardware]
    A microSD card is not detected. Or a USB storage connected to USB port of the dedicated cradle is not detected.

    FZ-E1B (mk1)

    FZ-E1D (mk1.5)

    May 24, 2017

    No. 074934

  64. 63

    FAQ

    [Moblie communication]
    How to add APN on "Internet APN" menu when Verizon SIM card is inserted.

    FZ-E1BB***** Series only and FZ-E1DB***** Series only

    May 24, 2017

    No. 074933

  65. 64

    FAQ

    [Moblie communication]
    To use VPN in a state of setting in the dedicated cradle causes an error.

    FZ-E1B (mk1)

    May 24, 2017

    No. 070855

  66. 65

    FAQ

    [Barcode]
    The laser pointer of the barcode reader function is not emitted.

    Toughpad FZ-F1

    FZ-E1B (mk1)

    FZ-E1D (mk1.5)

    May 24, 2017

    No. 069466

  67. 66

    FAQ

    [Intel Graphics dirver]
    About distributing Intel Graphics driver for Windows 10 via Windows Update.
    - Intel (R) HD Graphics Driver Update Program (20.19.15.4549)

    [TOUGHBOOK] CF-31[1/2/3/4] (mk5) CF-53[2/3/4/5/7] (mk4) CF-54[A/B/C] (mk1) CF-C2C (mk2.5) ...

    Feb 03, 2017

    No. 072846

  68. 67

    FAQ

    [Cradle]
    Mouse Cursor may remain until reboot

    FZ-Y1 [C/D] (mk2) - Windows 10 Anniversary Update (Ver.1607 Build.14393) model

    Jan 31, 2017

    No. 072850

  69. 68

    FAQ

    [Touchpad]
    Touchpad may not work after resuming from hibernation

    CF-53 [2/3/4/5/7] (mk4)

    Jan 31, 2017

    No. 072849

  70. 69

    FAQ

    [Windows 10 Anniversary Update (Version 1607) preinstall models]
    Re-installation to Windows 10 causes an error message.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-31[1/2/3/4] (mk5) CF-53 [2/3/4/5/7] (mk4) CF-54[A/B/C] (m...

    Jan 31, 2017

    No. 072848

  71. 70

    FAQ

    [Intel Graphics Driver]
    The issue may happen, screen flashes when using Microsoft Excel 2016.

    [TOUGHBOOK] CF-20[A/B/C/D] (mk1) CF-54[D/E/F] (mk2) CF-D1[N/Q] (mk3) [TOUGHPAD] FZ-G1[P/Q/R...

    Jan 17, 2017

    No. 073995

  72. 71

    FAQ

    [Fingerprint Software]The issues below may happen.
    - Microsoft account might be disabled in French environment.
    - Application might not run in French(Canadian)/Portuguese(Brazil) and Russian.

    CF-20[A/B/C/D] (mk1)

    Jan 12, 2017

    No. 073993

  73. 72

    FAQ

    [External Display]
    Mouse Cursor may remain until reboot

    CF-20A/B/C/D (mk1)

    Dec 09, 2016

    No. 072842

  74. 73

    FAQ

    [TOUGHPAD] How do I update my tablet?

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067146

  75. 74

    FAQ

    [TOUGHPAD] After an update, an "Android system recovery" screen is displayed.

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067120

  76. 75

    FAQ

    [TOUGHPAD] After an update, some apps I installed no longer work.

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067119

  77. 76

    FAQ

    [TOUGHPAD] Is network proxy supported?

    FZ-A2A (mk1)

    FZ-B2D (mk2)

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067118

  78. 77

    FAQ

    [TOUGHPAD] Is network proxy supported?

    FZ-B2B (mk1)

    Android 4.4

    Universal

    Nov 18, 2016

    No. 067117

  79. 78

    FAQ

    [TOUGHPAD] Is network proxy supported?

    FZ-A1B (mk2)

    Android 4.0

    Universal

    Nov 18, 2016

    No. 067116

  80. 79

    FAQ

    [TOUGHPAD]
    The below notification is displayed. - > [Session is already in progress. Try again later.]

    FZ-A2A (mk1)

    FZ-B2D (mk2)

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067115

  81. 80

    FAQ

    [TOUGHPAD]
    The below notification is displayed. - > [Session is already in progress. Try again later.]

    FZ-B2B (mk1)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067114

  82. 81

    FAQ

    [TOUGHPAD] How do I deactivate automatic downloads?

    FZ-A2A (mk1)

    FZ-B2D (mk2)

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067113

  83. 82

    FAQ

    [TOUGHPAD]
    The below message is displayed. - > [Software update failed.]

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067112

  84. 83

    FAQ

    [TOUGHPAD]
    [Your battery power is low (less than 50%). Please charge your device so that an update can proceed.] is displayed. What should I do?

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067111

  85. 84

    FAQ

    [TOUGHPAD] The update information is not exist in the Web page if you click the link of "View update description" on download / update confirmation screen.

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067110

  86. 85

    FAQ

    [TOUGHPAD]
    The below message is displayed. - > [Download interrupted - insufficient disk space.]

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067109

  87. 86

    FAQ

    [TOUGHPAD] I don't want to update my tablet with the downloaded firmware. What should I do?

    FZ-A2A (mk1)

    FZ-B2D (mk2)

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067108

  88. 87

    FAQ

    [TOUGHPAD] I don't want to update my tablet with the downloaded firmware. What should I do?

    FZ-B2B (mk1)

    Android 4.4

    Universal

    Nov 18, 2016

    No. 067107

  89. 88

    FAQ

    [TOUGHPAD]
    The below message is displayed. - > [Cannot update while device is roaming.]

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067106

  90. 89

    FAQ

    [TOUGHPAD]
    The below message is displayed. - > [Server Error.]

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067105

  91. 90

    FAQ

    [TOUGHPAD]
    The below message is displayed. - > [Connection lost. The service is unavailable.]

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067104

  92. 91

    FAQ

    [TOUGHPAD]
    The below notification is displayed. - > [There are no updates available.]　

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067103

  93. 92

    FAQ

    [TOUGHPAD] How can I check for updates manually?

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.4

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067102

  94. 93

    FAQ

    [TOUGHPAD] Is polling interval for server access changed?

    FZ-A2A (mk1)

    FZ-B2D (mk2)

    Android 6.0

    Universal

    Nov 18, 2016

    No. 067101

  95. 94

    FAQ

    [TOUGHPAD] Is polling interval for server access changed?

    FZ-B2B (mk1)

    Android 4.4

    Universal

    Nov 18, 2016

    No. 067100

  96. 95

    FAQ

    [TOUGHPAD] Is polling interval for server access changed?

    FZ-A1B (mk2)

    Android 4.0

    Universal

    Nov 18, 2016

    No. 067099

  97. 96

    FAQ

    [TOUGHPAD] The progress bar seems to blink during an update
    and cannot proceed. Is there a problem?

    FZ-A1B (mk2)

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.0

    Android 4.4

    Android 6.0

    English

    Nov 18, 2016

    No. 063095

  98. 97

    FAQ

    [TOUGHPAD] How can I confirm that updating was successful?

    FZ-A1B (mk2)

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.0

    Android 4.4

    Android 6.0

    English

    Nov 18, 2016

    No. 062452

  99. 98

    FAQ

    [TOUGHPAD] The "Download completed notification icon" is displayed after updating. What should I do?

    FZ-A1

    Android 4.0

    English

    Nov 18, 2016

    No. 062451

  100. 99

    FAQ

    [TOUGHPAD] "Software update failed. Please try again." is displayed.

    FZ-A1B (mk2)

    Android 4.0

    English

    Nov 18, 2016

    No. 062450

  101. 100

    FAQ

    [TOUGHPAD] After an update, the screen is black and the tablet will not start up.

    FZ-A1B (mk2)

    FZ-A2A (mk1)

    FZ-B2B (mk1)

    FZ-B2D (mk2)

    Android 4.0

    Android 4.4

    Android 6.0

    English

    Nov 18, 2016

    No. 062449

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