Windows 10 April 2018 Update (Version 1803)
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No. | Target Model | Target Operation | Compatibility |
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1 | All Models | Upgrade from Windows 8.1 / Windows 7 Update to Windows 10 November Update |
For upgrade from Windows 8.1 / Windows 7 to Windows 10, Please refer URL: |
2 |
CF-53[2/3/4/7] CF-AX3E CF-C2C CF-LX3[E/J] FZ-G1F FZ-M1C FZ-Q1C |
Video(GFX) Driver Use Miracast connection. |
If Video(GFX) Driver's version is older than 20.19.15.4463, there is a case that PC hangs when using Miracast connection after resuming from sleep. Please update Video(GFX) Driver, download the following modules. |
3 |
CF-19Z CF-31[1/2/3/4] CF-53[2/3/4/7] CF-54[A/B/C] CF-AX3E CF-C2C CF-LX3[E/J] CF-MX4E CF-SX4E Fingerprint sensor mounted model |
EVE FA Standalone for Panasonic Using the Microsoft Account. |
Unable to authenticate fingerprint for Microsoft account. Please update EVE FA Standalone for Panasonic, download the following modules. |
4 |
CF-53[2/3/4/7] CF-54[A/B/C] CF-AX3E CF-C2C CF-LX3[E/J] CF-MX4E CF-SX4E |
Synaptics Touchpad Driver Older version drivers (16.x, 18.x) used. |
In case finger touches pad-edges accidentally, that happens Cortana search windows may appear. Please update Synaptics Touchpad Driver, download the following modules. |
5 | All Models | Wireless LAN Change Enable / Disable of 802.11a. |
It cannot change Enable / Disable of 802.11a, create profile of 802.1x(EAP-FAST/EAP-LEAP). When update to the Windows 10 April 2018 Update, the related files are deleted. [Modification procedure]
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6 | CF-H2 [P/Q/R/S] | Panasonic Dashboard Operate for "touch input" and "digitizer pen". |
"Panasonic Dashboard" cannot change the "Enable" / "Disable" of "Touch input" and "Digitizer pen". [How to set the "Enable" / "Disable" of "Digitizer pen"]
[How to change "Enable"/"Disable" of "Touch input"]
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7 |
CF-19Z CF-31[1/2/3/4] CF-53[2/3/4/7] CF-54[A/B/C] CF-C2C CF-H2[P/Q/R/S] FZ-G1[A/F/J/K/L] FZ-M1[A/C] FZ-Q1[A/C] EM7355(US) /MC7355(US) mounted model only |
Wireless WAN Driver Connect to Verizon network. |
Can not connect to Verizon network. Please update the Wireless WAN Driver, download the following modules. |
8 | CF-LX3[E/J] | Touchscreen Disable touchscreen. |
There is a case that PC can't disable touchscreen. It is restriction. |
9 | FZ-G1[A/F/J/K/L] | Touchscreen Change touchscreen mode. |
There is a case that PC can't change touchscreen mode. It is restriction. |
10 | All Models | BitLocker Turn on BitLocker for Operating system drive. |
NumLock may be automatically turned to ON on BitLocker PIN input screen. [Applicable when BitLocker is enabled] NumLock may be automatically turned to ON on BitLocker PIN input screen. Please confirm NumLock status and change it if necessary before entering PIN. |
Restrictions
No. | Target Model | Target Operation | Compatibility |
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1 | All Models | Upgrade from Windows 8.1 / Windows 7 Update to Windows 10 November Update |
For upgrade from Windows 8.1 / Windows 7 to Windows 10, Please refer URL: |
2 | CF-MX4E | Realtek Sound driver Update to Windows 10 April 2018 Update. |
The volume of quieter sound becomes low. After updating to Windows 10 April 2018 Update, Loudness Equalization changes from "enabled(=factory default setting)" to "disabled" at Speakers Properties. Change Loudness Equalization from "disabled" to "enabled(=factory default setting)" at Speakers Properties. [Modification procedure]
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3 | FZ-G1[J/K/L] | Apps & features Update to Windows 10 April 2018 Update. |
Cannot click "Uninstall" button for specific applications at "Apps & features".
When update to the Windows 10 April 2018 Update, The driver (that is work with those applications) is re-installed. Then settings to display those applications on the list has been rewritten. Please do not uninstall those applications. |
4 |
CF-LX3[E/J] CF-MX4E CF-C2C PC on which the HOLD mode setting utility is installed. |
HOLD Button and HOLD Key Update to Windows 10 April 2018 Update. |
The toast notification is not displayed when HOLD mode is enabled. Please add the checkmark to "Show notification when HOLD mode isenabled" to display a notification screen when HOLD mode is enabled. |
5 |
CF-31 [1/2/3/4] A PC that fit the following states - Wireless Switch Utility and HID Driver installed - Upgraded from Windows 7 to Windows 10 |
Bluetooth Turning off WIRELESS Switch. |
Bluetooth keeps OFF after turning on WIRELESS Switch. The following phenomenon occurs.
Bluetooth keeps OFF and disappears from "Settings".
How to fix this issue. But there are other limitations. [Change procedure] - Uninstall "Wireless Switch for Panasonic PC" Device Manager(Devices by type) Human Interface Devices "Wireless Switch for Panasonic PC" → right click selecting "Uninstall" (Check "Delete the driver software for this device.") Limitations
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6 | All models | Bluetooth Connecting bluetooth keyboard. |
When connecting bluetooth keyboard, if enter wrong PIN twice, the new PIN will be never displayed. After connection operation repeatedly, "Enter the PIN for Bluetooth Keyboard." message and input field will be displayed. |
7 | All models | Bluetooth Re-connect Bluetooth device after resume from sleep state. |
It takes long time to re-connect Bluetooth device after resume from sleep state. It's restriction. |
8 |
CF-H2[P/Q/R/S] A PC that fit the following states - Wireless Switch Utility installed - Equipped with WWAN device, and without Wireless Switch - Upgraded from Windows 7 to Windows 10 |
Wireless WAN Driver Turn off Wireless WAN by using Wireless Switch Utility. |
When WWAN is set to off, WWAN is turned on after sleep/resuming, restarting PC. Please turn on/off WWAN by using OS Network Settings, without using Wireless Switch Utility. [OS Network Settings] [Start] → [Settings] → [Network & Internet] → [Airplane Mode] → [Cellular] |
9 |
CF-19Z CF-31[1/2/3/4] CF-53[2/3/4/7] CF-54[A/B/C] CF-AX3E CF-C2C CF-H2[P/Q/R/S] CF-LX3[E/J] CF-MX4E CF-SX4E FZ-G1[A/F/J/K/L] FZ-M1[A/C] FZ-Q1[A/C] WWAN mounted model |
Wireless WAN Driver WWAN may be automatically connected. |
WWAN may be automatically connected when "Let Windows manage this connection" on VAN UI (View Available Networks UI) is checked off. Turn off Cellular when WWAN connection is not used. |
10 | All Models | Applications made by Panasonic Update to Windows 10 April 2018 Update. |
After executing "Reset this PC", applications made by Panasonic may not be able to be started. After executing "Reset this PC", please connect to the Internet once. |
11 | All models | Application After execute system restore, launch the UWP application. |
After execute system restore, UWP application can't open and the following error message will be shown. The following error may occur. "This app can't open. Check the Windows Store for more info about xxxxx (application name)." It is restriction due to specification change in OS. |
12 |
CF-54[A/B/C] FZ-G1[A/F/J/K/L] FZ-M1[A/C] FZ-Q1[A/C] FZ-Y1[C/D] UT-MA6 UT-MB5 |
DisplayLink Connect an external monitor to DisplayLink port. |
If you connect an external monitor to HDMI / DisplayPort / VGA port(*1) on peripheral devices(cradle, keyboard base, etc.) and set display mode to "Second screen only", applications using OpenGL may not be displayed properly. Please switch display mode to "Duplicate" or "Extend". |
13 | FZ-Y1D | Graphics settings Update to Windows 10 April 2018 Update. |
Even if change performance settings in Graphics settings, the application will not be executed as performance settings. When change performance settings for applications, please use AMD Radeon Pro and AMD FirePro Advanced Settings from right click menu on desktop. |
14 |
CF-19Z A PC that fit the following states - Upgraded from Windows 7 to Windows 10 |
PC Information Viewer Update to Windows 10 April 2018 Update. |
If upgraded from Windows7, state of Recovery Disc shows "Unknown" in PC Information Viewer. Because Initialize method of storage is changed, It is restriction of Windows 10 upgraded from Windows 7. |
15 | All models | Battery Recalibration Perform Battery Recalibration. |
When perform Battery Recalibration while Windows operations are running, the system may change into hibernation mode. When execute battery recalibration, please select "Perform Battery Recalibration after shutting down windows" mode. |
16 | All models | Touch keyboard Update to Windows 10 April 2018 Update. |
Touch keyboard can't be shown after update to Version 1803. Make [Show touch keyboard button] enable in the menu shown by Right-Clicking taskbar. |
17 |
CF-19Z CF-31[1/2/3/4] CF-53[2/3/4/7] CF-54[A/B/C] CF-AX3E CF-C2C CF-LX3[E/J] CF-MX4E IR Camera mounted model or Fingerprint sensor mounted model |
Windows Hello Update to Windows 10 April 2018 Update. |
When sign in using Microsoft account (doesn't set up Windows Hello) with no internet connection, Windows Hello settings are displayed but it can't proceed by "You'll need the Internet for this." message. Connect internet before sign in, or click [Cancel] on error screen to sign in. |
18 |
CF-19Z CF-31[1/2/3/4] CF-53[2/3/4/7] CF-54[A/B/C] CF-C2C CF-MX4E Fingerprint sensor mounted model |
Finger Print Update to Windows 10 April 2018 Update. |
Desktop screen can't be shown automatically when you enable Single Sign-On of Fingerprint Authentication (EVE FA Standalone) and start PC with Fingerprint Authentication. Key input or mouse click is needed to pass the lock screen and the sign-in screen, but in some case it needs Fingerprint Authentication again. |
19 | All models | System Protection Update to Windows 10 April 2018 Update. |
The settings of System Protection turned off automatically. Start → Settings → System → About → Click System Info. |
20 |
CF-AX3E CF-C2C CF-MX4E FZ-G1[A/F/J/K/L] FZ-M1[A/C] FZ-Q1[A/C] FZ-Y1[C/D] UT-MA6 UT-MB5 |
Auto Rotation Update to Windows 10 April 2018 Update. |
Flicker in screen is occurred when rotate the device in tablet style. It is restriction. |
21 | All models | Focus assist Connect external display and set mode to duplicate mode. |
When connect external display and set mode to duplicate mode, notification will not be displayed even if execute "Fn" Key + "F9" Key (display Battery Level), or other operation to display notifications. Open Focus assist settings (Start → Settings → System → Focus Assist) and follow below procedure. If "When I'm duplicating my display" of Automatic rules is [On], set [Off] to "When I'm duplicating my display" setting, or set Focus assist to [Off] to dispay notifications. |
22 | All models | Disk Management Update to Windows 10 April 2018 Update and Open Disk Managemrnt. |
Drive letter may be added to recovery partition, and the drive can be seen by Explorer. It is restriction. |
23 |
CF-C2C FZ-G1[A/F/J/K/L] Barcode reader mounted model |
2D Barcode Key Emulator Update to Windows 10 April 2018 Update and re-install the application. |
After updating the OS to Windows 10 Version 1803, and re-install 2D Barcode Key Emulator, can't launch 2D Barcode Key Emulator. Please update "2D Barcode Key Emulator" with the following URL. |
24 |
CF-AX3E CF-MX4E FZ-G1[F/J/K/L] FZ-M1[A/C] FZ-Q1[A/C] FZ-Y1[C/D] Touch Screen mounted model |
Touch Operation Help Utility Tap two point on the screen. |
Can't magnify screen pointed by two fingers. It's restriction. |
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